Human Resources Generalist Senior

Date Opened: Tuesday, June 02, 2026 12:00 AM

Close Date: Wednesday, June 24, 2026 12:00 AM

Department: Transportation Department

HR Support

Salary: $75,471.00 - $94,339.00 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

This position is as a Human Resources (HR) Generalist Senior within the City of Charlotte, Department of Transportation. The purpose of this job is to administer HR policies and programs, which may include payroll, policy composition and revision, training and career development initiatives, employee relations, compensation and benefits, annual performance review process, and other human resources related programs and initiatives. This position acts as a liaison between assigned business unit/function and the department HR Manager. This role is in consultation with internal department management to ensure that recurring HR processes, such as talent/performance management or salary review processes, are completed appropriately and on time. Assists department management in interpreting human resources policies or administering programs.

Duties & Responsibilities:

• Provides HR support, guidance, and consultation to staff and managers. Explains HR policies, programs, and benefits. Works closely with the department HR Manager to resolve complex or escalated issues.
• Ensures tracking for Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), & Worker’s Comp. is up to date & creates reports from data.
• Functions as the primary Worker’s Compensation contact for the department.
• Functions as the primary ADA and STD liaison for the department. Efficiently maintains responses with vendors for STD cases and conducts the interactive process and documentation for ADA cases.
• Assists with annual benefits enrollment for existing employees and supports wellness initiatives.
• Reviews and/or audits the Performance Review & Development (PRD) process for completion, tracking, and approvals for processing. Reviews all supporting documentation and provides feedback to supervisors to provide successful performance management.
• Assists with employee relations activities and assists in investigating employee complaints or concerns.
• Assists with recruiting efforts and oversight.
• Develops, reviews, and updates job descriptions and maintains the job description database for the department.
• Tracks and analyzes HR data to develop and maintain consistent department HR reporting; creates monthly data reporting.
• Conducts in-depth policy research to draft new or revise existing department policies.
• Supports the department’s undergraduate internship program, relationships, and initiatives, which include conducting intern check-ins, assisting with scheduling, and the rotation schedule.
• Conduct exit interviews for assigned groups and new hire 30–90-day check-in interviews.
• Serve as the backup for the assigned group's payroll and HR transaction entry.
• Assist with creating monthly HR topics training.
• Serve as a backup to the department’s HR Manager and HR Specialist Senior.
• Performs other duties as assigned.

Supervisory Responsibilities:

• Work requires the occasional direction of helpers, assistants, seasonal employees, interns, or temporary employees.
• Serve in a capacity to provide or relay directions to other departmental HR staff on occasion.
• No permanent direct reports

Minimum Qualifications:

• High School Graduate with five (5) years of experience, or,
• 2-year College Degree with three (3) years of experience, or,
• Bachelor’s Degree & one (1) year of experience, or,
• Master’s Degree

Preferred Qualifications:

• Bachelor’s degree with five (5) years of HR Generalist experience
• Two (2) years of direct experience w