Support Staff

 SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

 

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

 

The anticipated salary range for this role is between  and . The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

As a member of the Facilities Department, Support staff plays a crucial role in ensuring the efficient management and maintenance of our workspace. This role involves performing a variety of tasks related to facility upkeep, repairs and maintaining the cleanliness of our office environment.

This Facilities support staff is responsible for conducting daily inspections of the office premises to ensure the efficient operation, maintenance and security of the critical infrastructure facilities. Implementing best practices and overseeing facilities performance to meet organizational objectives.

Role Objectives: Delivery

Support a facilities management strategy. Help inspect office premises ensuring required maintenance and repairs are completed in accordance with safety standards.

Perform routine maintenance tasks such as cleaning, sanitizing, stocking of break rooms and common areas.

Assure pantries and cafeterias are appropriately stocked with supplies as needed.

Assist in setting up meeting rooms and offices spaces for events and daily operations.

Handle basic repairs and maintenance tasks for office equipment, fixtures, and furniture.

Ability to operate hand tools effectively.

Monitor and maintain inventory levels of supplies and office consumables.

Respond promptly to maintenance requests and facility-related emergencies during both regular work hours and outside of regular hours as required.

Collaborate with other departments to support their facility-related needs, such as adjustments to heating and cooling settings and repairs.

Collaboration with the onsite engineering team to report facility issues promptly and assist with supply order.

Ability to lift up to 50 lbs and use a hand truck or rolling dolly for heavy items.

 

 

Qualifications and Skills

Interface with building management, vendors and cleaning staff.

Work off hours as needed, including some weekends.

Knowledge of facility maintenance or operations.

Provide clear and concise written and oral communication.

Demonstrate customer service excellence.

Strong organizational skills with the ability to follow directions and keen attention to details.

Detail oriented and organized, ability to work on serval projects simultaneously.

Ensure business continuity under all conditions, sometimes adverse with strict adherence to established guidelines and deadlines.

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any othe