Long Term Care Support Specialist

Qualifications:

Education, Licensure and Certifications, Related Work Experience

• Bachelor’s degree in Business, Healthcare Administration, or related field required; MBA preferred.
• 5+ years in sales operations, business operations, or healthcare growth strategy.
• Experience in physician and/or APC staffing models preferred. Other specialized skills and knowledge necessary to perform this job. (e.g., basic accounting principles, computer skills and software, specific healthcare processes, interpersonal, communication, etc.

1. Advanced proficiency in CRM systems, data analytics tools, and Microsoft Excel.
2. Ability to connect market trends and apply operational insights to growth priorities; can translate analytics into clear, actionable/measurable objectives.
3. Strong project management and workflow design capabilities for scalable growth.
4. Excellent communication skills to align diverse teams toward shared objectives

 

Essential Job Duties/Responsibilities:

1. Partner with Sales Leadership to identify growth opportunities in existing territories and new states. Partner with Marketing on targeted campaigns, lead tracking, and ROI measurement.
2. Develop market intelligence reports using internal and external data to target high-value prospects and partners.
3. Prepare market profiles, competitor analyses, and opportunity briefs for corporate engagement with multi-unit operators.
4. Monitor competitor activity, market trends, and customer feedback to inform strategy.
5. Build playbooks for market entry and service line launches. Maintain sales playbooks for targeting, qualifying, and closing deals.
6. Track economic, regulatory, and industry shifts impacting business opportunities.
7. Design and refine standardized sales processes to increase efficiency, shorten sales cycles, and improve conversion rates.
8. Develop repeatable workflows for onboarding new markets, clients, and service lines.
9. Prepare executive briefs and board presentations linking metrics to strategic priorities. 10. Identify early-warning signals for risks and recommend mitigation actions. Support retention strategies by identifying risk indicators and building proactive engagement workflows.
10. Ensure leadership has decision-ready data for key meetings.
11. Act as liaison across Sales, Operations, Finance, Marketing, and other departments to ensure alignment and seamless execution.
12. Facilitate collaboration to prevent gaps in strategic initiative delivery.
13. Oversee commission tracking with accuracy, transparency, and alignment to compensation plans.
14. Provide actionable insights to guide coaching, territory planning, and resource allocation
15. Lead initiatives that enhance sales efficiency, such as CRM enhancements, reporting automation, and digital enablement tools.
16. Other related duties as assigned.

 

Compliance Requirements Adherence to Laws, Rules, Regulations, Standards, Guidelines, Policies and Procedures:

• Ensure compliance with all federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures pertaining to the job.
• Remain informed of any changes to federal, state, and local laws, regulations, standards,guidelines, and Eventus WholeHealth policies and procedures that impact the job and the company.
• Promptly report any non-compliant conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer. Ethical Conduct:
• Ensure adherence to Eventus WholeHealth's Code of Ethics and Business Conduct.
• Perform the job duties with integrity and professionalism.
• Promptly report any unethical conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer. Patient Privacy and Confidentiality
• Strictly protect patient information in accordance with all federal and state privacy laws and Eventus WholeHealth policies and procedures.
• Promptly report any violations of federal and state privacy laws and Eventus WholeHealth • policies and procedures to Eventus WholeHealth’s Chief Compliance and Risk Officer. Documentation and Record Keeping:
• Maintain accurate and complete documentation when performing the job duties.
• Ensure that all Eventus WholeHealth information, data, documentation, and records are always safeguarded and maintained confidentially. Training and Education:
• Participate in all assigned training.
• Complete all assigned training by the deadline for completion. Risk Management and Incident Reporting:
• Engage in regular risk assessments to identify potential risks and work proactively with a supervisor and Eventus WholeHealth’s Chief Compliance and Risk Officer to mitigate any identified risks.
• Promptly