Administrative Clerk Lead - 2nd Shift

Schedule: Monday-Friday 4PM-12:30AM ($22/HR)

RJW Logistics Group is HIRING!
OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to:

· Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.

· Financial Rewards: Enjoy the potential for increased earnings through share appreciation.

· Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.

· Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.

· Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Do you want a Direct hire opportunity with benefits and job security? Then you need to apply below!!! RJW is the right place for you!

Job Purpose: To accept and schedule customer inbound orders to ensure customer satisfaction. To provide administrative support as required by personnel working in the Outbound Operations Department.

Essential Duties and Responsibilities:

• Enter customer orders and scan / index documents as required.
• Schedule the delivery of customer loads.
• Properly document orders in computer and update customer contact information.
• Maintain communications with customers regarding changes delivery schedules and potential service failures.
• Handle all billing for the Inbound Department
• Train associates on tasks of Inbound Departments such as, but not limited to: creating of Outbound paperwork, filing systems, billing functions, accuracy verification of inbounds, and AIB standards.
• Clearly understand goals, policies, and procedures of RJW as well as those of the customers.
• Communicate customer problems, leads, and inquiries to the appropriate personnel.
• Maintain confidentiality of company information.
• Recomme