Enterprise Applications Associate Analyst - GROWMARK, Inc. - Bloomington, IL

SALARY RANGE: $27.26 - $37.49

 

GROWMARK is an agricultural cooperative serving almost 400,000 customers across North America, providing agronomy, energy, facility engineering and construction, and logistics products and services, as well as grain marketing and risk management services. Headquartered in Bloomington, Illinois, GROWMARK owns the FS trademark, which is used by its member cooperatives. GROWMARK also owns and operates SEEDWAY, the largest full-line seed company in the United States. More information is available at growmark.com.

See what it's like to work at GROWMARK: https://youtu.be/CSVMnKCySsY

 

PURPOSE AND SUMMARY STATEMENT

Responsible for maintaining, analyzing, and correcting accounting files for the Member & Retail companies.  Assists with ensuring day to day accounting procedures can be performed, resolving technical queries, and communicating solutions directly to customers.

 

Associate Enterprise Application Analyst are responsible for learning, understanding, and analyzing supported applications to provide knowledge and support to customers for these processes and applications.

 

ESSENTIAL JOB FUNCTIONS

Associate Enterprise Application Analyst work with Member, Retail and IT personnel to research and resolve discrepancies. Analyzes accounting functions and month end close to assist customers in finding discrepancies. Troubleshoot accounting functions and issues providing consulting and technical solutions to customers. 

 

Associate Enterprise Application Analyst assist with compiling and analyzing financial information as requested by customers and work with vendors, developers or staff as needed to resolve issues or log defects.  

 

Maintains current knowledge and understanding of GROWMARK standard software, and related systems to assist customers in resolving problems and answer questions with minimal supervision.

 

Run basic database queries to identify problems as it relates to member/retail company application data or asset management databases.

 

Records and documents all support activities and processes through a ticketing system.

 

May assist Quality Assurance with the testing and installation of new software and application updates.

 

OTHER JOB FUNCTIONS

Prepares monthly status reports, project summaries, and technical recommendations.

 

Assist with providing client training regarding use of GROWMARK standard hardware, software, and security practices, both on-site and off-site as needed.

 

Responsible for and/or assist with the maintenance of Knowledge Base items and keeping existing documentation up to date while also helping to provide new documentation for both internal and external consumption.

 

Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

 

Must be able to carry an electronic communication device after business hours and on weekends to respond to support calls.

 

Performs all other duties as assigned.

 

REQUIREMENTS

Normally requires an associate degree in business, information technology, accounting, or the equivalent thereof, and experience in IT or Accounting related work experience to demonstrate knowledge of information systems technologies and applications preferred.

 

Understanding and experience with accounting-related areas including payables, receivables, billing systems, overhead, general ledger, and fixed asset systems and software, financial statements, internal controls, accounting standards, audit strategy, policies and procedures, and compliance.

 

Proven computer skills including spreadsheet, database, and query tools; the ability to use the computer to enhance business processes; and the ability to learn accounting-related software.

 

Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.

 

Must be able to routinely carry an electronic communication device after business hours to respond to support calls.