Appeals Officer - Settlement Officer (Appeals Programs)

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-12: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position must include: Applying policies, procedures and practices relevant to Appeals collection to work cases and resolve issues. Applying tax laws and administrative procedures relating to liens and levies to ensure full taxpayer compliance and counsel taxpayers on alternatives. Utilizing various collection procedures such as Offer in Compromise and installment agreement to advise and discuss collection alternatives with taxpayers and/or taxpayer representatives. Researching and applying the Internal Revenue Code, Internal Revenue Manuel, court decisions, and other tax publications related to assigned areas to research cases, applying relevant tax law to issues that are unclear or where a clear precedent is lacking, and determining the appropriate resolution for collection issues. Planning and organizing inventory, workload or work products to complete assignments with changing priorities. Applying accounting and financial analysis techniques to analyze financial information (e.g., analyzing taxpayer transcripts, case files, financial books and records, tax returns, collection information statements (such as Form 433-A and Form 433-B), and other information to determine collectability for case resolution). Utilizing available on-line systems, research materials, and technology to research taxpayer information and resolve taxpayer inquiries Communicating with and leveraging interpersonal relationships to work effectively and professionally with taxpayers and their representatives in resolving collection issues. Examples include contacting taxpayers and their representatives to provide tax assistance and determine appropriate case settlement/resolution. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.