Sr. Billing Analyst – Blue Forest

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose

Responsible for the billing function for both internal and external sales within Brambles for Blue Forest. This will include, but not limited to integrity reporting, Pre/Post billing reports, ad hoc reporting, pricing entries, testing and validations.

Specifically, this role primary purpose is to liaise and support the EU region billing processes, including but not limited to the knowledge of the tax and regulatory requirements, while also supporting other regions billing practices as needed. 

Scope

Annual Revenue Budget:  Per Authority Matrix

Number of Regions: 3 (Primarily EU)

Major/Key Accountabilities

• Responsible for the Blue Forest liaison for the European business delivering complete, accurate, and timely updates related to customer mater data, pricing, invoice creation, goods receipt, billing and dispute resolution.
• Responsible as back-up for related activities as it relates to other regions. 
• Process data from systems (SAP, BW, Salesforce) and utilize technical skills to efficiently analyse, and interpret data responding to ad hoc requests.
• Execute Indexation processes and mass pricing changes
• Ensure proper controls and measures are met to achieve error-free, pricing and invoicing through validation and integrity reporting.
• Collaborates cross-functionally with business partners acting as subject matter expert for the EU Blue Forest Business Unit. 
• Partner with all applicable regions/EU to understand and develop processes for unique regional regulatory, tax and any other compliance related or applicable requirements.
• Identifies opportunities and executes solutions, collaborating with IT, to continually improve reporting, automate processes, and improve our internal stakeholder.
• Leads, participates or consults on business process improvements and projects.
• Maintains accurate, complete electronic documentation for all policies, procedures, and work instructions.

Measures

• System and invoice accuracy for all accounts
• Successful completion of projects and automation for process improvements and monitoring tools.
• Operational KPIs

Authority/ Decision Making

• Approval authorities per Brambles and CHEP USA authority matrix
• Systems testing business approval for Blue Forest processes
• Resolution of customer problems within scope of role

Key contacts

• Customer Operations
• Sales
• Controllership
• Credit & Collections
• IT (related to pricing and invoicing, Salesforce)
• Commercial Finance
• All CHEP related regions
• External Customers (limited)
• External Auditors
• 3rd Party Service providers

Qualifications

Essential Qualifications

• Preferred: Bachelors degree in Business or related field

Desirable Qualifications

• Project management qualification

Experience

• Minimum 3 years experience with SAP
• Demonstrated ability to analyze and interpret information to identify and drive process improvements.
• Experience collaborating cross-functionally for problem resolution, p