Site Reliability Engineer, Data Engineering - USDS

About TikTok U.S. Data Security

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.



Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.



About the team:

TikTok video system is a world-leading video platform that provides multi-media storage, delivery, transcoding services.As a part of US Tech Service department, we are responsible for building the next generation video processing platform which provides excellent experiences for billions of users around the world.



In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.



About the role:

This is a Site Reliability Engineer role, focusing on the data pipeline reliability for the Video Platform team in USDS. Data SREs monitor data and keep production batch and realtime processing jobs up and running with the highest level of availability, ensuring our users have the freshest, complete and correct data possible.



Responsibilities:

Manage day-to-day operations of data service, realtime/batch data pipelines, such as Service Level Agreement management, pipeline deployment, performance tuning and troubleshooting

Proactively monitor and troubleshoot data pipelines and systems for performance issues, errors, or anomalies

Create tools, build alarms and dashboards, drive internal process improvements, and automation to monitor and improve data engineering operations

Improve systems reliability, efficiency, and velocity through scaling, optimization of both resources and data processing workflows, potentially refactoring code or implementing new solutions

Develop and deploy new reliable and scalable data pipelines and infrastructure components as required by business needs

Work closely with data engineering and various vertical teams within the Video Architecture platform