Director, Video Operations

Looking to steer the future of video operations while delivering exceptional customer experiences? As a Director of CDN and Cloud DVR Video Operations, you will be leading the strategy, operations, scalability, and reliability of the company’s Content Delivery Network (CDN) and Cloud DVR platforms. This leader will oversee engineering and operational teams supporting large-scale video delivery infrastructure, storage, streaming workflows, and platform performance. The role will drive platform modernization, operational excellence, capacity planning, and cross-functional alignment to ensure a high-quality video experience for customers.

How You’ll Make an Impact   

• Lead and manage video operations teams across platforms, ensuring optimal performance of video distribution, conditional access, VOD, CDN and CPE devices
• Provide engineering direction and support for new technologies and current operational initiatives
• Evaluate and advise executive leadership on system operations and strategic planning for next-generation video solutions
• Direct quality control programs and maintain consistent operational procedures in compliance with Federal Communications Commission standards
• Oversee project planning, capital budgeting and business plan development for video operations
• Drive succession planning and motivate teams to consistently enhance the customer experience

Working Conditions   

• Office environment
• Exposure to moderate noise levels
• Travel required

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• Bachelor’s degree in engineering, computer science or related field or equivalent experience

Experience   

• 7+ years of engineering management experience
• 10+ years of experience in video control and distribution systems
• Demonstrated experience with project management

Skills   

• Ability to read, write and speak English
• Ability to communicate clearly in person, by phone and in writing with employees, customers and suppliers
• Ability to make decisions and solve problems under pressure
• Ability to supervise and motivate teams
• Ability to direct organizations as a leader of leaders and managers
• Proficient in using personal computers and software applications
• Knowledge of Spectrum products and services
• Organizational and strategic agility
• Advanced knowledge of video solutions, conditional access systems, DAC, DNCS, DCAS
• Advanced knowledge of VOD, SDV and CDN architectures and operations
• Advanced knowledge of MPEG2, MPEG4, transcoding and related technologies
• Ability to manage multiple projects and tasks
• Advanced knowledge of IP video delivery solutions
• Advanced knowledge of Federal Communications Commission regulations and reporting compliance
• Working knowledge of IP multi-cast
• Demonstrated exceptional leadership skills

Preferred Qualifications

Education

• MBA
• SCTE/BCTE certification or equivalent
• Industry and vendor-specific certifications and training

Skills

• Establish standards for system performance, observability, security, patching, and operational readiness, championing automation, CI/CD, and operational tooling to improve efficiency and reduce manual effort.
• Strong experience with CDN, streaming media, video workflows, origin services, or Cloud DVR platforms.
• Deep understanding of Linux systems, high-availability architecture, observability, automation, and incident response.
• Experience with cloud and virtualized infrastructure, storage platforms, and large-scale distributed systems.
• Familiarity with networking technologies such as load balancing, routing, failover, firewalls, and traffic engineering.