Bolton Romania - Customer Service & Sales Support Assistant

POSITION: Customer Service & Sales Support Assistant

COMPANY: Bolton BG Romania

 

Bolton Romania is part of Bolton Group, an Italian Multinational company in the FMCG sector with the HQ in Milan. Bolton Group produces and markets a vast array of branded consumer products and has built an outstanding portfolio of over 50 well-known brands in Food, Household and Laundry Care, Adhesives, Personal Care, Well-being and Beauty Care.

The Group has opened its subsidiary in Romania in May 2018. The subsidiary, based in Bucharest, has contributed to achieving a strong market presence thanks to its key brands Rio Mare and Borotalco. 

For our subsidiary we are looking for a Customer Service, in charge to support our local team for all 3 categories present on the market, with the following activities:

 

Main Tasks:

1. Customer Service

• Process Distributor orders: receipt, checking and sharing with Italian head offices
• Align on shipping plan with distributor and head offices
• Track and centralise all supply chain activities (invoices, CMR, quantities delivered vs ordered, residuals)
• Manage the carriers for transportation from Italian plants to Distributors’ warehouses
• Follow Ups with the carriers, distributors & Bolton Group companies regarding loading days and  trucks load composition
• Issuing of sales invoices to distributors and posting of purchase invoices
• Management of price lists, items and customer data in the ERP system (Microsoft Dynamics)

• Introduce the final version of agreed forecast into the online platform for Rio Mare brand.
• Update the forecast files for Borotalco & Meglio brands in line with what was agreed

 

1. Accounting and Payments

• Process all costs invoices received for management’s approval
• Payments from banking system (vendors, Intercompany, VAT, Tax and Social Contributions)
• Management and update of purchase/sale invoices archive
• Reconcile accounts payable and receivable
• Sustainability Report and Local environmental taxes data aggregation
• E-Invoice and E-Truck systems data management
• Work closely to the F&A team, located in Italy, in order to have all data available by specific deadlines (weekly, monthly, quarterly and yearly)

 

1. Sales Analysis & Reporting

• Re-work the monthly sales data received from distributors into the internal format
• Monitor and analyze sales performance by retailer, category, segment
• Support for trade activities related to distributors

 

 

Language & Computer skills

• English fluent
• Proficiency in Microsoft Office Package, particularly Excel
• Microsoft Dynamics knowledge will be a considered as a plus

 

Work experience & attitudes

• 2 to 4 years’ experience in similar roles and / or industries
• Prior experience in an accounting function
• Post-secondary education
• Strong organizational, time management and communication skills
• Exceptional data entry skills with strong attention to detail
• Ability to manage multiple tasks and prioritize appropriately to meet deadlines
• Works well in a team environment.