Internship - Retail Performance Boston

Position Overview: 

We are seeking an Intern, Retail, to join our dynamic team. This role offers a unique immersion into the luxury retail business, encompassing a balanced approach to in-store Clienteling and essential back-of-house operations to cultivate a fundamental understanding of our retail store environment. 

As a Retail intern, you will gain valuable exposure to our functional market teams, fostering close partnerships with departments such as Client Relations, Client Development, Retail Learning, Retail Performance, and Human Resources, thereby learning the foundational pillars of our luxury brand. The ideal candidate will embody our TCO competencies, demonstrating a Thoughtful approach to strategic thinking, a Curious drive for learning, and an Optimistic outlook in all endeavors.

To be a successful candidate, you must be both a strategic thinker and a hands-on contributor, overseeing the day-to-day execution of agreed-upon strategies with a keen focus on our clients, our people, and brand desirability. You should be open, approachable, and committed to working transparently, unitedly, and with mutual support alongside our retail teams. This role aligns with our "People Promise" to be A Dream Maker, Visionary, and Daring individual who will contribute to an environment of innovation and excellence within the luxury retail sector.

Key Accountabilities 

Client Service Excellence & Operational Support: Support and contribute to in-store activities to deliver exceptional client service results, ensuring smooth day-to-day operations and adherence to agreed-upon strategies with a focus on clients, people, and brand desirability.

Team Collaboration & Cultural Contribution: Work openly, approachably, and in a transparent, united, and mutually supportive manner with retail teams, embodying the "People Promise" of being a Dream Maker, Visionary, and Daring individual

Cross-Functional Collaboration & Business Acumen: Actively engage with functional market teams (Client Relations, Client Development, Retail Learning, Retail Performance, HR) to gain comprehensive understanding of luxury retail business pillars and contribute collaboratively.

Performance Analysis & Reporting: Analyze and monitor Key Performance Indicators (KPIs) to assess effectiveness and contribute to data-driven insights.

Strategic Project Management & Presentation: Successfully execute and deliver a comprehensive 360 retail project, culminating in a professional presentation of findings and recommendations to senior leadership.

Qualifications

Required:

• Excellent verbal and written communication skills.
• Demonstrated ability to foster collaboration and work effectively in a team.
• Highly adaptable, positive, and solution-oriented in a dynamic environment.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong interest in and passion for the luxury retail industry.
• Flexible schedule, including evenings, weekends, and holidays, to meet business needs.
• Strategic thinking with hands-on execution capability.
• Proactive and curious mindset, eager to learn and contribute.

Preferred:

• Retail experience
• Rising senior or recent graduate

This position is a hybrid role that is based in the New York City/New Jersey metro-area. The rate for this position is $25 per hour.

Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights. We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Eligible Tiffany employees are offered comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings. The Company provides equal employment opportunities to all employees and candidates for employment without regard to age, race, religion, color, national or ethnic origin, alien or citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, dis