Primary Location:

University Hospital - UMC

Address:

530 South Jackson Street Louisville, KY 40202

Shift:

Varied (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

**This position is grant funded from Louisville Metro Government, ending on June 30, 2026.

The Community Health Worker (Trauma Center) implements the hospital-based violence intervention program as a standard of care, providing resources and support to patients injured due to interpersonal violence.  This program is an initiative of the Trauma Institute’s Injury Prevention Program and meets the requirement of the American College of Surgeons for Level I Trauma Center verification.
Essential Functions:

•    Identifies patients who have been injured from a violent mechanism (gunshot or stabbing, assault) and connect with patient and/or family within 72 hours of patient presentation to hospital
•    Assesses patient needs and offer culturally-competent resources to help patient heal from injury and return safely to the community
•    Using active listening, assists patient with setting goal(s) that will help the patient return to pre-injury function and provides follow-up communication to support patient reaching goal(s)
•    Communicates regularly with with clinical team on patient needs; serves as a liaison between patient and clinical providers when necessary
•    In collaboration with Injury Prevention Manager and Injury Prevention Registrar, assists in maintaining data for tracking, reporting and evaluation purposes
•    Identify new and changing community resources for patients
•    In collaboration with the hospital Emergency Department and inpatient personnel, identifies and de-escalates potential threatening situations
•    Documents all patient interactions in accordance with this position’s standard processes

Shift Requirements: 
Shift Length (in hours):    4-12
# Shifts/Week:    4-5
Overtime Required:    ☐ Infrequently    ☒ Sometimes    ☐ Often     ☐ n/a (exempt position)

Other Functions:
•    Attends and participates in departmental and hospital-wide meetings
•    Coordinates referrals to community partners, when appropriate, including procuring all required consents
•    Ensures appropriate boundaries maintained with patients and families
•    Collects additional data as needed for research, program evaluation, and program funder requirements
•    Supports trauma program research by suggesting and testing program improvements and collecting data
•    Maintains patient and visitor confidentiality 
•    Maintains compliance with all company policies, procedures and standards of conduct
•    Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
•    Performs other duties as assigned
 

Additional Job Description:

Education:
•    High school diploma or GED/ equivalent (required)
•    Bachelor’s degree or Associate’s degree in public health, social work, or other related field (preferred) 
Experience: 
•    Two to three (2-3) years of experience working with directly people of various ages, backgrounds, ethnicities and life experiences (required)
•    Hospital experience (preferred)
•    Case management experience (preferred)
Job Competency:
Knowledge, Skills, and Abilities critical to this role: 
•    Ability to intervene and de-escalate during crisis
•    Social perceptiveness- being aware of others' reactions and understanding why they react as they do
•    Ability to remain calm in changing/unpredictable circumstances
•    Ability to implement SMART goals with patients
•    Ability to use active listening to ensure patients feel heard
•    Ability to use Motivational Interviewing techniques to help patients through the stages of change
•    Ability to build credibility with patients
•    Expresses sensitivity to patient and family concerns
•    Establishes and maintains collaborative working relationships throughout the hospital, including with clinical staff and law enforcement

Language Ability: 
•    Must be able to tailor communication style to audience
•    Must be able to communicate clearly and