Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity:

The Business Systems Analyst III will make recommendations on tasks and techniques used to work as a liaison between technology and business side stakeholders with the goal of helping deliver new and enhanced processes, products, and services on time and within budget.

Day in the Life:

• Create, refine, and maintain the User Stories/Requirements for a project, map the user stories to features, develop epics and features, define the acceptance criteria, and partner with the Product Owner for user story traceability and refinement
• Maintain, manage, and refine a prioritized backlog in partnership with the Product Owner
• Adhere to Agile principles and philosophies (Scrum or Kanban, as applicable) in fulfillment of the role.
• Mentor and guide other team members on Agile best practices and analysis techniques & tools. 
• Foundational understanding of API technologies and data flows to translate technical jargon between the Product Owner, QA analysts, developers and the stakeholders of the business so that all partners are working towards a common goal.
• Utilizes advanced critical/analytical thinking skills to identify process gaps and potential project risks, then uses problem solving skills to brainstorm solutions with the team.
• Document business processes, functional specifications, non-functional specifications, and technical specifications.
• Perform detailed data mapping and data modeling, as well as create network topology diagrams, and process flow diagrams.
• Ensure compliance with all the audit requirements of the company.
• Leads research and analysis to identify trends, patterns, and insights that support the product owner and stakeholders in the decision-making process..
• Create complex SQL queries and help map the data elements as needed, collaborate with multiple stakeholders to elicit requirements and lead story estimation for data or application development projects.
• Develop expertise in systems’ gap and impact analysis to eliminate product inefficiencies.
• Remain up-to-date on current technology trends, software development life cycle methodologies and best practices.
• Lead department initiatives with limited supervision.
• Provide mentoring and training to junior team members.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s Degree or equivalent combination of education and experience required.
• Excellent understanding of the Agile/Lean methodologies. Additional certifications in Agile, Scrum, or DevOps strongly preferred. 
• 5+ years’ writing complex SQL querying is a plus
• 5-8 years of business analysis experience required.
• Experience in the financial and card payment industry is a plus
• Experience with contact center technologies is a plus
• 1+ years’ experience in mapping business processes.
• 1+ years’ experience planning, facilitate UAT for projects and enhancements.
• Experience with Azure Development Ops (ADO) or JIRA is a plus.
• General knowledge of the following: Oracle, Microsoft SQL, API’s and .NET and/or MySQL, Java, and web based applications.  (not a hands on coder)
• Practical knowledge of debit/credit card processing, financial systems, mobile solutions, high-availability systems, and data safe-keeping practices.

  

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

$84,900.00

to

$108,200.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.