Business Solutions Specialist

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Job Description

Day in and day out, this role is immersed in dealership operations, encompassing both accounting and retail functions within the automotive industry. For accounting, responsibilities include responsibilities include data validations, accounting workflow training such as AP/AR, journal postings, schedule reconciliation, daily deposits, etc. This role necessitates seamless coordination across various internal and external teams to meet deliverables. Additionally, collaborating closely with remote internal teams to ensure operational transparency is crucial.

On the retail side, the role focuses on automotive desking and sales, involving direct customer interaction through F&I Menus and executing deals that align with the intricate regulations of OEMs, lenders, and regional requirements. Validating deals and liaising with diverse stakeholders are essential for meeting deliverables. Furthermore, working closely with onsite implementation and support teams is key to providing comprehensive support. Candidates must possess a deep understanding of the automotive industry dynamics and proficiency with the Tekion platform, emphasizing compliance, organizational rigor, and adaptability.

Key Responsibilities

• Provide guidance to internal teams and end users in the most effective methods.
• Provide training and support to end users
• Collaborate with product managers and conversion teams to identify and implement efficiencies that drive accuracy and speed
• Complete checklists and signoffs to drive understanding, transparency and accuracy
• Develop and document feedback/experience from end-users
• Heavy focus on dealership accounting
• Heavy focus on automotive desking and sales (from interfacing with customers via F&I menus to booking deals that comply with the complex and rigid worlds of OEMs, lenders and regions)
• Be proactive in learning from others to advance towards a role as a Business Solutions Analyst.
• All other duties as assigned

Skills and Experience

• 2+ years of auto or accounting experience or a Bachelor's Degree or Fixed Experience in Dealership 
• A passion for challenging the status quo by questioning and improving existing systems, including a playful intelligence
• Experience working in an early-stage startup environment is a plus
• Exceptional written and verbal communication skills, interacting with all levels of stakeholders
• Established ability to articulate technical jargon into consumable levels of understanding for adult learners
• Proven ability to take customer suggestions or insights and translate them into technical deliverables for internal implementation and product teams
• Ability to travel up to 90%

Preferred Skills

• Auto experience
• Accounting experience or a degree in accounting

Perks and Benefits

• Competitive compensation and generous stock options   
• 100% employer-paid top-of-the-line medical, dental and vision coverage  
• Great benefits including unlimited PTO, parental leave and free snacks and beverages  
• The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies   
• Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper    
• Work on the latest and coolest technologies – everything is home-grown and built ground-up   
• A dynamic work environment with a strong sense of community and collaboration   
• The open and transparent culture that encourages innovation, rewards performa