Administrative Assistant III

Performs a variety of administrative tasks to support to assigned manager(s), i.e., typing, filing, answering the telephone, faxing, etc. Analyzes problems and performs in-depth research on existing departmental procedures and other aspects of the Management Division’s area of responsibility. Compiles data into reports and makes recommendations to the manager. Handles special projects as directed and coordinates with the individuals essential to the assignment.

Essential Job Responsibilities__________________________________
1. Performs a variety of administrative tasks to support the assigned manager; of which the following are illustrative:

a. Analyzes problems and performs in-depth research on existing departmental procedures, the consequences of changing current procedures, cost effects of new equipment, and other aspects of the Management Division’s area of responsibility; compiles data into reports and makes recommendations to the manager.

b. Reads correspondence and memos directed to the manager, handling those of a routine nature either by writing or telephoning a response or re-directing matters to proper parties to expedite handling.

c. Reviews the status of projects and activities under the manager’s authority; maintains a tickler file in order to follow up and assure timely completion.

d. Responds to problems directed to the manager, following through to bring the matter to a satisfactory conclusion, or passes information gathered to the manager for further action.

e. Prepares preliminary work on various future projects.

f. Performs various administrative tasks, i.e., typing, filing, faxing, answering the telephone, scheduling the manager’s appointments, etc.

g. Receives and screens telephone calls; refers the call to the appropriate department as necessary.

h. Receives and screens individuals (visitors/customers) and directs them to appropriate personnel as necessary.

i. Maintains the manager’s appointment calendar.

j. Prepares various reports required for meetings of the Board of Directors and other staff meetings as assigned.

k. Maintains current knowledge of bank products and their benefits; identifies and suggests these products and services to customers as opportunities arise; refers customer to proper person and department as necessary.

l. Handles special projects as directed, coordinating with the individuals essential to the assignment.

m. Represents the organization at community events. May set up and assist at various community or customer events

2. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.


Bona Fide Occupational Qualifications___________________________

1. High School diploma or equivalent with an emphasis in business curriculum required; an Associates Degree in a related field preferred. A minimum of three (3) years’ experience in related positions required.

2. Proficient typing skills; ability to operate word processing equipment or sufficient knowledge to use word processing software; knowledge of various office machines including PC applications, including Lotus and Power Point.

3. Proficient reading, writing, and grammar skills; proficient analytical and mathematical skills; proficient communicative and interpersonal relations skills.

4. A valid driver's license and some travel required.