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The Facilities Portfolio Management Lead ensures the optimal utilization of the organization's facilities. The Facilities Portfolio Management Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Facilities Portfolio Management Lead will be responsible for strategic facility planning and daily management of a diverse portfolio. The successful candidate is expected to have expertise in facilities management (FM) of a large geographically dispersed real estate portfolio (administration, production, data centers, retail etc.). The Facilities Portfolio Management Lead ensures the optimal facility operation and leads cost improvement initiatives of the facilities within their responsibilities and will work on problems of diverse scope and complexity ranging from moderate to substantial.

The Lead will also be responsible for partnering on the developing and supporting business continuity planning and disaster recovery planning in conjunction with the business, Risk Management, Global Security, Landlords, City & State officials, and other organizations to ensure that Humana’s facilities are operational during times of emergencies like inclement weather, severe weather, regional utility outages, or security threats. This role will work and collaborate with other Workplace functions such as Project & Construction Management, Workplace Strategy, Energy & Sustainability and others to ensure outcomes are optimal for all end users and customers.

The ideal candidate will have strong technical knowledge in all areas of building infrastructure including but not limited to Mechanical Systems (Fire & Life Safety Systems, Boilers, Chillers, Air Handlers, Uninterrupted Power Supplies, Generators, general HVAC systems, Pumps, Elevator Systems), Civil and Structural building designs, and Electrical systems including Building Automation Systems.

Responsibilities include:

• Plan and manage the operating and capital budget to support business and enterprise goals
• Manage external and internal strategic partners on the delivery of FM services to our associates and the facilities (Procurement, Safety & Security, Environmental Safety, Risk Management, etc.) to ensure service level expectations are appropriate, communicated and driven
• Manage facilities to mitigate risk, ensuring facilities are properly maintained and issues are addressed and driven to resolution appropriately and expeditiously Establish policies, procedures, standards and operating processes that ensure the highest operational effectiveness
• Provide consultation and manage disaster preparedness and recovery
• Maintain proactive and clear communications with all levels of the organization, partners and customers
• Manage complex matters to resolve issues with landlords, municipalities, etc.
• Provide design input, purpose-built buildings and infrastructure that comply with the principles of economic, social and ecological sustainability.
•  Optimize total-cost-of-ownership over the life of the asset, maintaining design knowledge within company guidelines and specifications, and benchmark to industry practices, and;
• Identify and implement practical and measurable green building operations and maintenance solutions.
• Develop building and infrastructure asset management plans and practices that minimize system downtime, time spent on maintenance and cleaning, and indirect materials costs.
• Establish preventive and condition-based maintenance and industrial cleaning practices.
• Assist sites with developing forward looking investments for operating, maintaining, refurbishing and replacing assets to sustain acceptable standards of service, and provide technical assistance for building and infrastructure failure analysis.
• Develop guiding principles and strategies that document the business priorities/physical requirements to optimize the portfolio and deliver cost efficient move services.

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Required Qualifications

• Bachelor's degree, business administration or engineering
• 8 or more years managing a geographically dispersed real estate portfolio
• 10 or more years managing facilities management vendors, contractors in critical environments such as data centers, or large production environments
• 2 or more years of project/program leadership experience
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Excellent communications and consulting skills
• Demonstrated collaboration in managing business partnerships
• Ability to travel up to 30%, and flexibility for incident related tr