AVP, Business and Data Analytics

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

This Assistant Vice President role within the P&C Actuary organization at USAA oversees the development of business analytics programs in line with overall company goals and principles for underwriting related functions. Responsible for strategies that deliver compliant data and information solutions that lead to improvement and optimization in business performance and risk minimization. Leads the continuous improvement and transformation of the underwriting analytics function and works in collaboration with other business leaders to drive decisions based on data, facts and analytical findings across different parts of the organization.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.

What you’ll do:

• Responsible for developing and directing an underwriting analytics team to include prospective and retrospective capabilities for functions such as acceptability guidelines, premium accuracy programs, underwriting quality, etc. ensuring compliance with applicable laws and regulations.
• Accountable for strategic, tactical, operational, and financial responsibilities associated with USAA’s data storage, data preparation, data exploration, information governance, analytics, and information delivery.
• Accountable for defining and developing business data & analytics strategy to enable achievement of business goals and objectives.
• Collaborate with company and staff agency data and analytics leaders to identify and deliver actionable insights and products to further USAA’s business strategy.
• Provide data & analytics products using Agile methodologies to enable fact based, enterprise decisions that drive the achievement of USAA’s mission and goals.
• May be assigned by the Chief Data & Analytics Officer, to chair high-level cross-business teams to identify strategy synergies and translating these insights into actionable, compliant deployments.
• Provide strategic direction and thought leadership to the Data and Analytics Community across USAA.
• Keep current of industry leading practices and advances in across all data & analytics sub-functions as well as the business associated with the P&C Organization.
• Fosters analytical innovation and promote the importance of data literacy through sharing of analytics knowledge and best practices.
• Responsible for educating, overseeing, and monitoring P&C’s adherence with Information Governance policy and standards. 
• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.  
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s Degree in Statistics, Mathematics, Operations Research, Engineering, or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 10 years progressive experience leveraging data and analytics to drive results in a complex financial services organization.
• 6 years of people leadership experience in building, managing and/or developing high-performing teams.
• Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.
• Executive-level business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends.
• Experience leading matrixed teams using Agile methodologies. 
• Experience building data and analytic teams and capabilities to support business decision making.
• Proven ability to tell a story through data and communicate problem, impact and recommendations effectively with senior leadership.
• Expert ability to consult and advise business leaders on development of OKRs, KPIs and KRIs as well as approp