Associate Technical Business Analyst

About This Role

About CAE

CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise.

We offer a comprehensive portfolio of products and a digital ecosystem to address three main markets – Commercial Aviation, Business Aviation and Crew Engagement.

Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE's customizable end-to-end solution improves decision-making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.

CAE Flight Operations equips aviation professionals with the data needed to make informed decisions and take control of critical tasks.

The role we are offering you:

The Product and Services Delivery team of CAE Civil Flight Services is looking a motivated individual to join us as a Junior ODM/Software Developer & Technical Business Analyst to help us deliver world class Crew Manager and Recovery Manager solutions. 

Crew Manager and Recovery Manager Developers and Technical Business Analysts are members of a techno-functional team specialized in implementing and delivering Crew Manager, Recovery Manager and other airline operations management solutions / modules as part of the Crew Manager suite for various airlines across the world. Delivery Business Analyst will also be the Subject Matter Expert on these solutions and will be involved in training airline analysts on the tools and ensure the product is adopted effectively and efficiently by the airline. 

The holder of this position will be required to handle requirements to solve complex business problems using different technology and system views in one or more assigned functional areas of crew domain. Are you ready to:

• Work with all team members on delivering high quality software: well-designed, efficient, testable business rules and code using Java/Python/Angular/React/ODM (IBM Operational Decision Manager). 

• Gather requirements CAE Subject Matter Experts, interpret them into system requirement, document them, code business rules using ODM (IBM Operational Decision Manager), create and test scenarios, write automation scripts and deliver the business rules to the customer. 

• Develop Jasper reports using Jaspersoft.

• Develop complex SQL scripts/procedures to write Jasper reports.

• Develop Java/Python/Angular/React code to build software to integrate between different applications and migrate data from one application to other.

• Work on high value (revenue) projects with large scale customer impact and showcase ability to operate under limited direction and minimal oversight.  Display ability to delineate requirements to solve complex business problems using differing technologies and system views across multiple functional domains (within company and between company and its customer) on high profile and/or mission critical efforts and projects. 

• Exhibit in-depth knowledge and showcase the ability to represent all customer and industry needs; typically lead and coach a team of subject matter experts and help them to upskill. 

• Support continuous improvement 

• Investigating alternatives and technologies 

• Analyzes Production logs & defects and recommends corrective action 

• Think from a customer perspective and creatively solves real user problems. 

• Work closely with internal stakeholders to successfully implement Crew software systems within the planned duration and budget. 

• Develop a thorough understanding of the application’s user interface, both from functional business and technical process standpoint, in order to implement, install and help in solution adoption and integration into customer’s business processes.

• Test and document new releases and/or new or change functionality in modules.  

• Ensure that approved methods, processes, and tools are consistently used. 

• Demonstrate effective teamwork skills. 

Our ideal candidate has:

• Bachelor's degree or equivalent technical experience strongly desired

• Over 1 years of Airline/Crew Domain Knowledge + Over 1 years of ODM (IBM Operational Decision Manager) knowledge + Over 1 year of experience building Jasper reports using Jaspersoft

• Over 2