Associate Business Analyst

Requisition ID:  86278 

Florida Power & Light Company is the largest electric utility in the U.S., delivering clean, affordable, and dependable electricity to over 12 million Floridians. With one of the nation’s cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy!

 

Position Specific Description

Are you passionate about leveraging data to drive impactful decisions and enhance customer experiences? Join the Customer Strategy & Analytics team as an Associate Business Analyst and play a crucial role in transforming how we utilize data to serve our customers better. This position is pivotal in ensuring our business stakeholders have the data and insights they need to make informed decisions and deliver exceptional service to our customers.
 
Key Responsibilities:
•    Be the primary point of contact for data requests from business stakeholders, making a tangible impact on our operations.
•    Prioritize and manage data requests, delivering timely and accurate insights that drive business decisions.
•    Gather detailed requirements and understand stakeholder data needs to create customized solutions.
•    Collaborate with business analysts for input or guidance on fulfilling data requests, ensuring comprehensive and accurate results.
•    Execute data requests using SQL and Power BI, providing actionable insights that enhance customer experiences.
•    Communicate effectively with stakeholders throughout the request lifecycle, ensuring clarity and transparency.
•    Develop and maintain documentation of data request processes and best practices to ensure consistency and efficiency.
•    Assist with testing and enhancement of analytical tools and processes to continually improve our capabilities.
•    Take on additional responsibilities as needed to support the team's objectives and business goals, contributing to a culture of continuous improvement.
 
Preferred Qualifications:
•    Bachelor's Degree
•    Six Sigma Yellow Belt Certified
•    Experience with data automation and advanced analytical techniques
•    Knowledge of the energy or utilities industry
•    Agile Product Planning Experience
•    Call center or customer service experience
•    Master's degree in a related field
•    Experience with Python or other scripting languages
 

Job Overview

Employees in this role conduct basic operational analyses that support informed decision making within the business unit. Key responsibilities include small to medium special projects, quantitative and qualitative research, process design and modification, and report development. Individuals in this role apply standardized tools and techniques.

Job Duties & Responsibilities

• Conducts analyses and prepares reports that provide operational and/or technical support to business operations
• Conducts quantitative and qualitative research to support small to medium special projects
• Assists with process design and modification for continuous business improvement
• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED
• Bachelor's or Equivalent Experience
• Experience: 0+ years

Preferred Qualifications

• Bachelor’s Degree

 

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

 

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Finance, Accounting & Business Analytics
Organization:  Florida Power & Light Company 
Relocation Provided:  No

 

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. 

 

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent w