Associate Account Manager

Associate Account Manager

 

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking an Associate Account Manager for our Account Management team.  

This highly motivated individual will be responsible for assisting Account Managers with managing a book of business, supporting inbound lead opportunities, and coordinating with active clients to cross sell, upsell, and schedule routine services.   

Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.   

This position reports to Regional Director of Account Management. This role is onsite and is based in Somerville, MA. 

 

Responsibilities: 

• Manage $400,000 /month or less book of current small to mid size accounts
• Assist with creating sales opportunities from inbound leads 
• Develop business revenues from current customers and potential new customers by doing the following:
  • Lead and coordinate routine services between customer and TEI
  • Cross-sell new, repeat, and reoccurring services to your assigned customer base
  • Assist your customers with key projects to help them stay in compliance
  • Generate new business leads through referrals and networking efforts
• Serve as a consultative liaison between the customer and the company, addressing issues and aligning the customer's needs with our services
• Build long-lasting relationships with your customers to retain their business
• Provide WOW-Level Customer Service to our new and existing clients
• Coordinate job scope and proposal creation for new business
• Creation of purchase orders to ensure timely payment of invoices
• Collection of outstanding invoices
• Network within your customer’s organization to build relationships and trust
• Assist with Service Recovery – triage and develop new procedures to prevent issues from recurring
• Assist with Employee Lead follow up and tracking
• Learn and apply the Sandler sales methodology effectively
  
• Stay updated with industry trends, market changes, competitors, and continuous improvement initiatives

Basic Requirements: 

• Bachelor’s degree in a related field
• Demonstrate a positive attitude, strong passion for sales, and a high level of motivation
• Must be a team player with a commitment to succeed
• Essential qualities include a strong focus on goals, creativity, organization, and excellent communication skills
• Ability to attend client outings as needed
• Must be eligible to work in the United States without future sponsorship 
  
• Must have a reliable form of transportation 

Preferred Requirements: 

• 1-2+ years of prior sales experience preferred 
• Prior experience in the environmental industry or a related field
• An understanding of Facilities Management
• Experience working as a Supervisor, Project Manager, or selling to healthcare, higher education, life sciences, or industrial clients
• Proficiency in CRM systems and industry specific software

 

#LI-Onsite 

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Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie