Hotel: 

Tulsa Renaissance

6808 South 107th East Ave.

Tulsa, OK 74133

Assistant General Manager

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Are you ready to elevate your career and make a meaningful impact? Atrium Hospitality is seeking a dynamic and results-driven Assistant General Manager to join the team at the vibrant Tulsa Renaissance & Convention Center. Conveniently located on Highway 64, our hotel offers premier access to local attractions such as the Oklahoma Aquarium, Oral Roberts University, and Tulsa State Fairgrounds. Boasting 300 rooms and an impressive 50,000 sq. ft. of versatile event space, the property sits in the heart of Tulsa’s bustling shopping and dining district, surrounded by restaurants, entertainment venues, and Oklahoma’s largest shopping mall. Excitingly, the property is about to embark on a full-scale renovation, presenting a unique opportunity to be part of its transformation.

As the Assistant General Manager, you will play a key role in ensuring an exceptional experience for both guests and associates by overseeing all facets of operations and driving the financial performance of the hotel. Your leadership will inspire teams, enhance operational efficiency, and contribute to the continued success of this premier property.

At Atrium Hospitality, we are committed to fostering a positive culture rooted in our six core values: Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork (S.P.I.R.I.T.). If you’re passionate about hospitality and creating a thriving environment for guests and associates, this is your opportunity to lead and make a meaningful difference!

The Assistant General Manager will be tasked with the following duties, responsibilities, and assignments: 

• Responsible for the property’s operations in General Manager’s absence; 

• Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline 

• Ensure daily inventory is managed to maximize all potential Rooms and Food & Beverage revenue;   

• Participate in development of short and long-term financial and operational plans for the property;   

• Assist the General Manager with development of profit and loss statements, budgets, and financial forecasts;   

• Achieve all guest service standards, constantly seeking ways to improve products and services, as well as increase volumes and profits.  

• Receive and respond to guest complaints in a timely manner;   

• Ensure compliance with all Atrium policies and procedures, as well as all local, state, and federal laws and regulations;  

• Empathize and engage with associates to drive hotel culture and embrace Atrium core values; respect, service, inclusion, teamwork and perseverance;