Assistant Director, Project and Business Operations

Department

Booth Marketing and Communications: Institutional Research and Strategic Insights

About the Department

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.

Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.

Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.

As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary

The Assistant Director, Project and Business Operations supports the operational and project management needs of the Chicago Booth Marketing and Communications team. This role manages marketing initiatives, campaign tracking, vendor coordination, budget administration, and reporting. The Assistant Director will assist in survey operations, rankings, and accreditation projects, web help, invoicing, and global advertising project support. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with internal and external stakeholders.

Responsibilities

• Supports project management for marketing campaigns, including creation and maintenance of logistical tasks and project timelines; tracks creative deliverables and deadlines; maintains asset version control and documentation; confirms campaign launch dates and logs live confirmations for marketing initiatives; and manages vendor logistics, communications, and follow-up actions.
• Creates and manages comprehensive project timelines with a demonstrated understanding of project scope and requirements. Manages project deadlines and enforces work processes.
• Assists with the running of weekly status meetings and helps resolve issues, identifying the most efficient path to resolution.
• Provides ongoing support for survey operations, including coordinating data collection and supporting deployment.
• Assists with rankings and accreditation project management by tracking timelines and milestones, coordinating data collection requests, and maintaining auditable storage of rankings submissions and datasets.
• Applies AI-driven tools, prompting techniques, and agent frameworks to support process automation, efficient information retrieval, and enhanced project outcomes.
• Supports webhelp administration and user requests as needed. Monitors the general departmental inboxes. Responds to all inquiries demonstrating a solid understanding of department operations and capabilities.
• Identifies and supports operational process improvements across marketing and business functions.
• Collaborates with internal departments and external partners to ensure timely execution and communication of project milestones.
• Oversees and executes the processing of expenses and invoices as well as budget management tasks.
• Coordinates events, researches logistics, assists with planning and preparing presentations, event outreach, and post-event write ups.
• Assists with other administrative projects as needed and acquire higher level guidance and skills.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education