Applications Programmer, Salesforce Marketing Cloud

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking a Applications Programmer, Salesforce Marketing Cloud to join us. 

 

Duties and Responsibilities:

• Configure and support Salesforce Marketing Cloud, including Email Studio, Journey
• Builder, Automation Studio, Content Builder, and Mobile Connect (SMS)
• Assist with SMS enablement, including short code acquisition support, keyword configuration, opt-in/opt-out management, and compliance alignment
• Develop automated journeys, triggered sends, and scheduled communications across email and SMS
• Build and maintain data extensions, SQL queries, and audience segmentation
• Implement dynamic and personalized content using AMP script
• Support integrations between Marketing Cloud and State of Maryland systems
• Troubleshoot campaign, SMS, data, and automation issues
• Follow State of Maryland governance, security, privacy, and approval processes
• Produce basic technical documentation and support knowledge transfer
• Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies.

Qualifications

Education and Years of Experience:

• A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline orthree (3) years of equivalent experience in a related field.
• A Master's Degree is preferred.

Minimum Skills & Certifications: 

• A minimum of three (3) years of experience in Salesforce Marketing Cloud development.
• Hands-on experience with AMP script and SQL in Marketing Cloud.
• Experience implementing or supporting SMS messaging, including consent management.
• Familiarity with regulated or public-sector environments (PIl, compliance, security).
• Ability to work effectively in a staff augmentation role under state direction.
• Experience with Mobile Connect, SMS compliance, and short code provisioning processes.
• Experience supporting government agencies or health organizations.
• Knowledge of accessibility standards (c.g., WAG / Section 50g).
• Experience integrating Marketing Cloud with Salesforce.

Required Skills & Certifications: 

• A minimum of five (5) years of Salesforce experience in Marketing Cloud development
• Salesforce Marketing Cloud Developer or Consultant certification.
• Experience with MobileConnect, SMS compliance, and short code provisioning processes.
• Experience supporting government agencies or health organizations.
• Knowledge of accessibility standards, e.g., WCAG / Section 508.
• Experience in integrating Marketing Cloud with Salesforce CRM.
• Salesforce Marketing Cloud Developer or Consultant certification.

Background Requirements: Must be able to successfully complete a required fingerprint background investigation.

 

Citizenship Status Required: H 1B

 

Physical Requirements: None required for this position.

 

Location: 750 E. Pratt St, 6th floor, Baltimore, MD 21202

 

Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

 

• Do What’s Right – We lead with honesty and integrity.
• Own the Outcome – We take responsibility and deliver.
• Deliver for Our Customers – We are relentless about delivering value.
• Think Bold, Act Smart – We innovate with purpose.
• Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

 

• Convenience/Concierge – Virtual health visit