Our Practice Solutions team leads the Firm’s innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative solutions to support our clients. Through fostering a Firmwide culture of innovation, we encourage our lawyers to think creatively about how to deliver the best value to our clients and we ensure that White & Case remains at the forefront of advancements in the legal industry.

Analyst, Legal Technology Training

London, UK

Are you ready to play a central role in equipping our lawyers with the skills they need to use AI and legal technology with confidence as part of our market-leading Practice Solutions function?

The Training Coordinator will support the planning, coordination and delivery of training across our suite of AI platforms and Practice Technology tools. The role will help ensure that lawyers have access to high-quality, timely and relevant learning opportunities. Sitting within the Practice Solutions function, the Training Coordinator will contribute to driving adoption, capability and confidence in new ways of working.

The Training Coordinator will assist with maintaining a comprehensive training plan and calendar, coordinate with internal teams to schedule and support the delivery of in-person and virtual training events, and act as a key point of coordination for AI and legal technology training activity. The role will also support engagement with external training providers and academic institutions to bring best-in-class learning into the Firm.

We are keen to meet individuals who thrive in a program environment and can support the planning, coordination and execution of a busy training schedule with multiple moving parts. Our approach is informed by data and feedback, and the Training Coordinator should be comfortable collating and acting on feedback and usage data to help continuously improve our training provision.

Key Responsibilities

Training Planning and Calendar Management

• Contribute to the development and maintenance of a comprehensive training plan covering the Firm’s suite of AI platforms and Practice Technology tools, aligned with the rollout pipeline and lawyer needs across practice groups.
• Help maintain and update a central training calendar, including in-person and virtual training events, drop-in sessions, office hours, onboarding sessions and refresher training.
• Assist in sequencing training activity in line with technology rollouts, adoption priorities and key points in the lawyer development cycle.
• Help track delivery against the training plan, flag gaps or slippage and support stakeholders in implementing corrective actions.
• Work with the Change Management function to support the identification of opportunities for training to encourage uptake of legal technology and AI tools across global practice groups.

Training Delivery and Coordination

• Support end-to-end coordination of training-event logistics, including scheduling, room bookings, virtual-platform setup, materials preparation, attendee communications and follow-up.
•  Act as a key coordination point between the Practice Technology Disputes team, Innovation and AI team, Knowledge team, Engagement and Development team, Practice Groups and other internal stakeholders to organize and deliver training.
•  Liaise with the Firm’s Events team to support classroom training, offsites and contributions to scheduled Firm-wide learning opportunities, including induction programs, retreats and academies.
•  Support trainers on the day of delivery, helping to ensure sessions run smoothly, technology functions as expected and attendees have what they need.

Programme Support and Reporting

• Support the Senior Program Manager by entering training milestones, dependencies and risks into the overarching program plan for Practice Solutions change and transformation delivery.
• Help prepare reporting on training delivery, attendance, completion rates and feedback for inclusion in program updates and leadership materials.
•  Maintain accurate records of training activity, attendance and outcomes, ensuring training data contributes to adoption and benefits tracking.
•  Support program governance forums where training is on the agenda, helping to ensure