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Job Details

​Under the direct supervision of the Pharmacist or other supervisory/management-level position in the facility, obtains new patient’s clinical and prescription plan coverage information, review new prescription and/or prescription. This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.

Responsibilities:

• Assisting pharmacist with patient care to include counseling, disease state education, device demonstration, and medication delivery to bedside.

• Responsible for creating a patient profile in the pharmacy information system.

• Enters necessary prescription plan information in the patient profile for processing and adjudicating patient’s prescriptions.

• Responsible for entering all new patient prescription information into the pharmacy information system.

• Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients and pharmacists.

• Participates in achieving business goals and metrics for the Ambulatory Pharmacy.

• Retrieves and prepares the medication for pharmacist review and verification.

• Prepares inventory reports for pharmacist review to purchase.

• Submits, receives, and places inventory in stock.

• Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.

• Assists with the reviews and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, as directed, follows up all such claims deemed inappropriate.

• Assists Pharmacist by providing required information for therapeutic consults with patients.

• Intervenes with Pharmacy Benefit Manager Companies to resolve plan and patient specific adjudication issues.

• Supply and monitor ambulatory dispensing robotic technology.

• Actively participates by delivering medications and pharmaceutical supplies to patients as outlined by the concierge prescription program.

• Performs related duties as assigned.

Education:

• Currently enrolled in an accredited Doctor of Pharmacy (Pharm.D.) program.

• Strong communication and interpersonal skills, with a focus on patient care.

• Ability to work collaboratively in a team-oriented environment.

• Basic knowledge of pharmacology, medication management, and pharmacy law.

• Proficient in computer skills, including pharmacy software and electronic health records (EHR).

Knowledge and Skills:

• Previous pharmacy experience (internship, externship, or work experience) is a plus but not required.

• Familiarity with community pharmacy operations and institutional pharmacy practices.

• Commitment to providing high-quality patient care and maintaining professional standards.

Work Environment:

• The Pharmacy Intern will work in a community pharmacy within an institutional setting, interacting with a diverse patient population and collaborating with a multidisciplinary healthcare team.

• Flexibility in scheduling is required, including availability for evenings, weekends, and holidays as needed.

Benefits: