About the Role:

Grade Level (for internal use):

The Team:

This role sits in both the Market Intelligence Business Transformation, Strategy & Special Projects team and the Enterprise Data Organization (EDO) Business Operations team.

The Market Intelligence Business Transformation & Strategy team is responsible for guiding the overall strategy of the Market Intelligence division of S&P Global. In addition to setting long-term strategic ambitions for the division, the team leads acquisitions and divestitures, strategic partnerships, portfolio management, and competitive intelligence. The team also is responsible for evaluating significant new investments to drive growth and supporting large scale business transformation initiatives aimed at improving business productivity.

The Enterprise Data Organization (EDO) Business Operations team is responsible for the efficiency and effectiveness of the Enterprise Data Organization. In addition to program, portfolio, performance, and efficiency management, the team supports the development of EDO strategy and organizational transformation in alignment with the strategy.

Responsibilities and Impact:

 The Senior Director of Operational Excellence will lead the development and implementation of an operational excellence program for Market Intelligence and the Enterprise Data Organization. This role will be responsible for establishing a systematic approach to improving business processes across all functions and fostering a culture of continuous improvement. The ideal candidate will have extensive experience in business and process management, strong leadership and communications skills, and a proven track record in delivering exceptional quality outcomes, with a focus on driving operational excellence.

• Develop and implement a comprehensive operational excellence strategy for Market Intelligence and the Enterprise Data Organization.

• Lead and influence process improvement practices, initiatives and campaigns across the organization, fostering a culture of continuous improvement, operational efficiency, and high performance.

• Collaborate with cross-functional teams to establish metrics and identify trends, issues, and areas for improvement, translating insights into actionable operational strategies.

• Oversee the development and execution of testing plans, ensuring thorough validation of products and services before market release, while optimizing processes for efficiency.

• Drive the implementation of operational excellence (including Lean Six Sigma) methodologies to streamline processes and enhance overall performance.

• Ensure compliance with industry regulations and standards related to operational excellence.

• Serve as a key point of contact for inquiries and issues, providing expert guidance and support.

• Prepare and present reports/dashboards to senior management.

Basic Required Qualifications:

• Bachelor’s degree in a relevant field.

• 10+ years of experience in operational excellence, with at least 5 years in a leadership role.

• Strong understanding of operational excellence methodologies, tools, and best practices.

• Proven ability to lead and motivate teams, with excellent interpersonal and communication skills.

• Experience in related industry is highly desirable.

• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

• Familiarity with Lean Six Sigma or other industry frameworks is a plus.

• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.

• Ability to influence across different groups and organizations.

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $174,420 to $200,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We're Looking For:

Basic Required Qualifications: 

• Bachelor’s degree in a relevant field.

• 10+ years of experience in quality assurance, with at le