Accounts Receivable Associate

Blackhawk Country Club will be the premier full-service club in the East Bay, where members gather as a community and create lifelong connections through exceptional experiences in an incomparably beautiful setting.

As a member of the Blackhawk Country Club team, you play an integral role in advancing our Club’s Vision and Strategic Plan. You will be expected to adhere to our "6B's," which outline the fundamental expectations we have of every employee. Additionally, we rely on you to embody our HAWKS CODE culture, bringing it to life through your language, attitude, and actions.

Position Summary

The Accounts Receivable Associate is responsible for overseeing the full cycle of accounts receivable and member billing processes across multiple revenue streams. This role ensures accurate transaction posting, investigates discrepancies, supports collection efforts, and collaborates cross-functionally to ensure financial integrity and timely reporting. The ideal candidate thrives in a dynamic environment with complex billing activities and has exceptional attention to detail, communication skills, and analytical capabilities.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Accounts Receivable & Billing

• Process and post revenue batches to appropriate GL accounts
• Perform reconciliation of cash, petty cash payouts, banquet deposits, and event billings
• Generate and manage billings for golf, swim, camps, catering events, and specialized programs
• Handle member reimbursements, failed payments, and credit card disputes
• Apply non-member payments and tournament payments to the appropriate ledgers

Reporting & Analysis

• Prepare and analyze reports including Gross Revenue, Covers, and Delinquency for the Board
• Reconcile high-volume and specialty billings (e.g., NCGA, Hole-in-One, locker fees, etc.)
• Monitor AR house accounts and conduct monthly write-offs
• Perform analysis to support department directors in cost/labor tracking

Collections & Delinquency Management

• Oversee the entire collections process—from delinquency review to weekly correspondence and follow-ups
• Execute board-mandated collection strategies and handle credit books, guest passes, and bad debt write-offs
• Manage disputes and communicate with members to resolve billing issues

Operational Support

• Monitor bank accounts for wires, checks, and anomalies
• Conduct bank runs, safekeeping of petty cash, and maintain the accuracy of seven club “banks”
• Coordinate with departments, catering, and external payment systems (e.g., Square, Elavon) to resolve discrepancies
• Submit support tickets and maintain financial documentation in CE

Minimum Qualifications (Knowledge, Skills, and Abilities)

• 3+ years in accounting, revenue operations, or club-based finance roles
• Strong knowledge of GL accounting, billing cycles, and reconciliation processes
• Proficiency in Excel and accounting systems (CE experience a plus)
• Excellent written and verbal communication skills
• Ability to manage multiple streams of revenue and prioritize tasks in a fast-paced environment
• Exceptional attention to detail and organizational skills
• Hospitality or membership-based industry experience is a plus

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.