Senior Manager, AI and Innovation Communications

Senior Manager, AI and Innovation Communications

Our purpose at Thomson Reuters is to Inform the Way Forward. Together with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Our people, products and customers turn this purpose into action every day and create meaningful positive impact on communities around the world.

About the Role:
Thomson Reuters is building AI systems that transform how professionals work. Your job is to help tell that story — with precision, speed, and credibility.

As Senior Manager of AI and Innovation Communications, you'll be a key executor and contributor on a fast-moving team responsible for positioning Thomson Reuters as the global technology leader in AI for professionals. You'll own significant workstreams end-to-end — from product launch communications to customer storytelling to executive content — while working closely with the Director to shape strategy and ensure consistent, high-quality output across channels.

This role is built for someone who comes from the technology sector, understands how AI is reshaping industries, and is genuinely curious about going deep on the technology itself. You won't just translate what engineers hand you — you'll engage closely with product and technology teams, ask the right questions, and develop a real command of what Thomson Reuters is building and why it matters. You're a strong writer, comfortable moving between tactical execution and strategic input, and you understand how professionals evaluate and adopt technology.

Key Focus Areas:

Product and Launch Communications

• Support the development and execution of communications strategies for AI product and model launches, translating technical capabilities into clear professional value

• Draft and manage core launch materials — press releases, messaging frameworks, FAQs, blog posts, and internal communications

• Partner with product and marketing teams to stay close to the roadmap and surface stories ahead of launches

Customer and Impact Storytelling

• Own the development of customer success stories and case studies that demonstrate real-world AI impact with measurable outcomes

• Build and maintain a library of customer proof points that sales and marketing can deploy across channels

• Identify and develop new content formats that bring Thomson Reuters' AI impact to life in credible, engaging ways

Executive Thought Leadership

• Develop content that supports Thomson Reuters' product and technology leaders, including briefing documents, talking points, bylined articles, social content, and speaking prep materials

• Help maintain consistent executive voice and positioning across channels and audiences

Partnership and Announcement Support

• Support end-to-end communications for strategic partnership announcements, including drafting materials and coordinating with partners on aligned messaging and activation

Media and Industry Engagement

• Build and maintain relationships with technology, business, and trade media covering AI, legal tech, fintech, and professional services

• Monitor AI industry trends, competitive developments, and regulatory discussions to flag relevant opportunities and inform messaging

Responsibilities:

• Execute AI and innovation communications across product launches, customer stories, executive thought leadership, and partnership announcements

• Draft high-quality content across formats — press releases, blog posts, case studies, briefing documents, bylines, talking points, and sales-facing materials

• Translate AI product innovations into narratives relevant to professional audiences, with a focus on workflow transformation and business outcomes

• Work directly with product managers, engineers, and communications colleagues to develop a deep understanding of what's being built and find the story in it

• Support executive media preparation, including interview prep, briefing documents, and message development

• Build and maintain media relationships and support proactive and reactive media engagement

• Contribute to the development of repeatable playbooks and processes that help the team operate at scale and velocity

• Coordinate with marketing, product marketing, sales, and regional teams to keep messaging aligned

• Support issues management related to AI, including responsible AI messaging