Patient Care Coordinator (Medical Assistant), Neuroscience Infusion Center – Full Time, Days (10HR)

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Day - 10 Hour (United States of America)

A Patient Care Coordinator (PCC/Medical Assistant) works as the point person navigating the patients from every discipline through their clinic visit at Stanford Health Care. We’re looking for someone who enjoys working with patients and helping them obtain the care they need.

Position highlights:
Hands on experience with our top-tier health care team.
Our departments are tight knit, collaborative and supportive as they provide quality care for patients.
Patient Care Coordinator career ladder - ability to learn and grow within the organization.
*This position will be based at the Infusion Center at Stanford Neuroscience Health Center.
**Primary focus will be on front desk duties and scheduling.
***Work Schedule: Sunday-Wednesday, 7am – 5:30pm

If you are looking for a new opportunity…consider this as your first choice in positions!

This is a Stanford Health Care job.

A Brief Overview
As an entry position, the PCC I, is expected to learn and apply job skills, policies, and procedures to complete essential assignments and tasks. They should exercise judgment within defined guidelines to determine appropriate actions and seek assistance when needed.

Locations
Stanford Health Care

What you will do

• Patient Care: Perform patient care duties, including measuring vital signs, weight, height, rooming, drawing labs, assisting providers with medication reconciliation, and other special departmental tasks such as EKG, ear lavage, etc.
• Clinical Administration: Handle check-in/out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection.
• Clinic Maintenance: Manage weekly clinic preparation, clinic area stocking, medication, and supply ordering, and ensure timely completion of work assignments.
• Communication and Coordination: Handle patient phone calls, prescription refills, and clinic support operations, manage CRM/In-Basket, and serve as a liaison between the provider, the patient, and the staff.

Education Qualifications

• High School Diploma or GED equivalent AND one of the following: • (1) Certificate of completion or official transcript from a medical assisting program • (2) Completion of medical assistant training by a licensed physician or podiatrist • (3) Certification as medical assistant through a Medical Board of California – approved medical assistant certifying organization

Experience Qualifications

• Entry Level – No previous experience required

Required Knowledge, Skills and Abilities

• All levels require possession of knowledge, skills and abilities (job competencies) sufficient to function effectively at the level to which assigned.
• Knowledge of and ability to use and apply medical terminology in performing his/her duties.
• Knowledge of coding and billing regulations.
• Knowledge of computer systems and software used in functional area.
• Ability to speak and write effectively at a level appropriate for the job.
• Ability to solve problems and identify solutions.
• Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.
• Ability to work independently as well as an integral part of the patient care team.
• Ability to follow instructions and standard operating procedures.
• Demonstrated familiarity, knowledge and understanding of home health, practice care coordination, clinical care skills.
• Ability to demonstrate business communication skills including speak and write effectively at a level appropriate for the job (including legible penmanship/handwriting, knowledge of grammar and syntax and ability to write clear and concise clinical reports)
• Ability to learn and grasp and update clinical knowledge on a regular basis (through HealthStream classes, continuing education and other work related courses and training) to adapt to an ever changing healthcare environment.
• Ability to learn and understand population health and disease population concepts and practices; inventory methods and practices; motivation learning; customer relationships service concepts and practices.

Licenses and Certifications

• BLS - Basic Life Support required .

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient &