Sr. Manager, Program Management (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

We are CrowdStrike, a fast-growing security company that protects our wide range of customers from cybersecurity attacks. We’re investing in Program Managers who are energetic, eager to learn, flexible, and capable of managing large scale/complex cross-functional projects in a fast-paced environment. 

Your primary focus will be two-fold. You will act in a lead Program Manager role for the CTO Labs team, facilitating strategic and operational processes and being responsible for scheduling, scoping and executing projects, working directly with other Program and Project Managers to ensure timely delivery against the roadmap. You’ll work closely across functional teams to build out projects and programs, ensure dependencies are well understood, and critical issues are identified, documented, and driven to resolution. You’ll also be responsible for the management of a growing team of Project Managers within the Data Science group.

What You'll Do:

• Ability to engage in a participative style of management, providing guidance to direct reports on expectations and implementation best practices and next steps, while allowing them space to determine a course of action and to execute.

• Promote employee empowerment by actively involving team members in the direction of the program management team, product groups, and the business as a whole.

• Provide guidance and coaching that enables team members to be self-directed and able both to initiate appropriate action and drive projects to completion independently.

• Ability and willingness to make time for team members (e.g. weekly 1:1s, ad-hoc syncs) while supporting your own programs and projects.

• Coach the team in a highly collaborative and empathetic environment.

• Work flexibly across timezones to coordinate and follow up on work. This role supports team members across the globe.

• Build a pipeline of strategic projects, programs, and processes supporting an R&D organization.

• Plan and drive the tactical execution of project deliverables with change management considered at all phases.

• Help team members clarify business needs and measurable project outcomes.

• Determine and track program and project success metrics.

• Communicate program and project progress to team members and leaders.

• Identify areas of process improvement and drive implementation of change.

• Reduce departmental silos to increase collaboration and productivity

• Implement program and project management best practices and operational strategies

• Track the status of program and project activities to ensure schedules and priorities are being met.

• Identify and document critical issues, track through resolution, and escalate if necessary.

• Manage senior level program and project communication and status reporting.

• Discuss tasks with employees in a manner which gives guidance and best practices but does not dictate implementation.

What You'll Need:

• Must be proficient in the use of Jira (query/ticket creation, board creation and facilitation)

• 7+ years of experience working in a project/program management capacity for software development.

• 5+ years of experience in people management (+ in relation to support of software development teams)

• Seasoned team coach that manages and alleviates persistent obstacles

• Experience with systems development lifecycle and project management methodologies, including Agile/Scrum. E