Sales Development Manager

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here. 

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our office on two core days, typically Tuesday, Wednesday or Thursday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What You’ll Do

As a Sales Development Manager, you will play a critical role in driving the strategic execution of sales training, and sales coaching initiatives within our organization. Your primary responsibility will be to create, implement, and oversee programs and strategies that empower our sales teams to excel in their roles, ultimately delivering significant business impacts through action. This position requires a dynamic individual with a deep understanding of sales processes, a passion for coaching and development, and the ability to drive measurable results.

Primary Responsibilities Include:

• Develop and implement a comprehensive sales development strategy across training and coaching that aligns with the company's overall business goals.
• Collaborate with cross-functional teams to identify sales development needs, including content, tools, and processes.
• Design, coordinate, and periodically facilitate sales training programs that enhance the skills and knowledge of sales professionals.
• Continuously assess training needs and update programs to address evolving requirements.
• Establish a structured sales coaching program to provide ongoing support and development for sales representatives.
• Conduct one-on-one coaching sessions to assess performance, provide feedback, and offer guidance for improvement.
• Hire, train, and mentor a team of like-minded sales development professionals to help you do the work.
• Continuously improve and adapt sales development strategies to meet changing business needs and market dynamics.

What You’ll Bring

• Proven experience in sales enablement, sales training, leadership development or a related role.
• Exceptional knowledge of sales processes and technique, as well as strong coaching and mentoring skills.
• Interest and excitement to take responsibility for building an entirely new function within an existing department.
• Strong analytical, planning, and problem-solving skills with a deep understanding of sales levers, metrics, performance standards and sales methodology.
• Excellent communication and interpersonal skills both within your team and with cross-functional peers.
• A growth mindset, comfortable with ambiguity, and eager to learn, test, and improve.
• Experience indirectly or directly leading or working with a sales team in a contact or call center environment is strongly preferred.

Must be eligible for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search and final certification approval from DCJS.

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they id