RN Manager Acute Care - Emergency - Trauma - Hot Job

Pay Range:$50.14 - $70.35

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

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$25K Sign On and $10K Relocation for qualified hire!

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Key Essential Functions and Accountabilities of the Job:

As the RN Program Manager at Wrangell Medical Center, you will play a pivotal role in ensuring the smooth operation and high-quality care within the Emergency Department, Trauma Services, and Acute Medical Services. Here are the key responsibilities and accountabilities of this exciting leadership position:

• Daily Workflow Management: Oversee the daily workflow, staffing, orientation, training, and development of employees within the ER and Acute medical department services. Your leadership will ensure that the team is well-prepared and efficient in delivering top-notch care.
• Hospital Liaison: Act as the hospital liaison with all pre-hospital emergency medical services and area Trauma referral centers, fostering strong relationships and seamless communication.
• Multidisciplinary Approach: Organize services and systems necessary for a multidisciplinary approach throughout the continuum of trauma care, ensuring comprehensive and coordinated patient care.
• Trauma Program Performance: Assume responsibility for the clinical and financial performance of the Trauma Program, driving excellence and efficiency in trauma care.
• Quality Improvement: Lead ongoing quality and performance improvement processes related to trauma care, continuously enhancing patient outcomes and care standards.
• Meeting Facilitation: Facilitate Emergency Prep, ED, and Acute staff meetings, ensuring effective communication and collaboration among team members.
• Committee Participation: Participate on committees and task forces as assigned, contributing your expertise and insights to various hospital initiatives.
• Collaborative Care: Promote and support a collaborative team approach in providing care for all ED, trauma, and acute care patients, fostering a positive and cohesive work environment.
• Staff Nurse Role: May be required to work as a staff nurse when needed to ensure staffing coverage of departments, demonstrating flexibility and commitment to patient care.
• Policy Support: Support and interpret policies, procedures, philosophy, and objectives of the hospital, ensuring alignment with organizational goals.
• Employee Satisfaction: Facilitate staff analyses and improvement plans for ED/Acute care employee satisfaction workgroups, promoting a positive and supportive work culture.
• Customer Satisfaction: Monitor customer satisfaction scores and implement plans for improvement, ensuring a high level of patient and family satisfaction.
• Performance Monitoring: Monitor patient volumes, quality of care, and performance of staff to identify areas for improvement, driving continuous enhancement of care delivery.
• Departmental Dashboards: Maintain departmental dashboards that include information and progress on pillars of excellence (People, Service, Quality, Finance, and Leadership), providing clear and actionable insights.
• Complaint Resolution: Investigate patient, physician, and staff complaints and concerns, working toward resolutions that enhance satisfaction and care quality.
• Performance Evaluations: Complete annual performance evaluations for self and employees, implementing plans of correction when needed to ensure continuous improvement.
• Budget Management: Contribute to budget building and maintenance, leading cost-efficient and effective operations, and creating plans of correction for any operating expenses that deviate more than 5% from budget.
• Problem-Solving: Use problem-solving and conflict-resolution skills to foster effective work relationships w