Account Director

ABOUT LUCID GROUP  

We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years.

Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand's full potential.

This position is aligned to one of our three capabilities:

• Commercial Communications: Accelerating a brand's trajectory with data-driven strategies and creativity that moves markets.

Our other capabilities include:

• Scientific and Medical Communications: Translating scientific insight into impactful strategies and compelling narratives that inspire change.
  

• Consulting: Specialised life-sciences consulting - empowering clients to optimise operating models, maximise asset potential and drive sustainable transformation.

Job Summary

We’re looking for an Account Director to join our growing team. In this role, you’ll serve as a senior strategic partner to clients, leading high-level relationships, shaping brand and marketing direction, and driving business growth. You’ll oversee complex accounts and multiple brands, guide and mentor account teams, and collaborate closely with cross-functional partners to deliver impactful, strategically sound work within the healthcare and pharmaceutical marketing space.

Responsibilities

• Serves as the senior lead and primary point of contact for clients, building trusted relationships at the highest levels of client organizations

• Partners with clients to define and continuously prioritize brand strategy, business objectives, and marketing plans

• Establishes and articulates a clear strategic point of view, guiding internal teams and influencing client direction

• Leads the development and selling of strategic recommendations, creative briefs, and integrated plans

• Oversees multiple brands and accounts, providing high-level oversight across scope, staffing, timelines, and budgets, ensuring profitability and efficiency

• Anticipates client needs and proactively addresses challenges, ambiguity, and opportunities with confidence and clarity

• Drives organic account growth through upselling, expanded scope, and identification of new business opportunities

• Leads, mentors, and develops account teams, providing direction, feedback, and support while fostering a collaborative, high-performing culture

• Encourages innovative, strategic, and critical thinking across cross-functional teams to deliver impactful solutions

• Effectively manages up, down, and across the organization to align teams and ensure best-in-class client service

Qualifications

• Bachelor’s degree required (Marketing, Communications, Business, or related field preferred)

• Minimum of 10 years of experience in advertising, marketing, or communications with progressive account leadership responsibility

• Experience in pharmaceutical and/or healthcare marketing required, including HCP-focused work

• Demonstrated ability to lead complex, multi-brand accounts and senior client relationships

• Strong strategic, analytical, and financial acumen, including experience managing large budgets and scopes

• Proven ability to lead, mentor, and motivate cross-functional teams

• Exceptional written, verbal, and presentation skills with the ability to influence senior stakeholders

• Comfortable operating independently, navigating ambiguity, and driving clarity and results

• Strong interpersonal skills with a consultative, client-focused approach
  

WHAT DOES IT MEAN FOR US TO BE LUCID?

At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity where we can all be ourselves, make real connections, and enjoy the work that we do. Together.   

We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities. 

Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support.   

The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as