Senior Program Manager, PV/Amazon Studios Protective Services

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a Program Manager to directly support the Prime Video Studios Protective Services (SPS) team. The ideal candidate will have deep experience and working knowledge of business and security principles. You will find opportunities to standardize and simplify across the teams, step back to understand the broader context behind issues, and offer solutions. Strong communication and management skills will enable your success with key business stakeholders. You should have a demonstrated ability to think strategically and analytically about business operations and challenges, drive deliverables, and work cross-organizationally. A keen sense of ownership, rolling up your sleeves, and finding simple, but creative solutions to complex problems is a must for this role.

A high level of integrity and discretion in handling confidential information as well as professionalism in dealing with leadership inside and outside of the company is critical. The successful candidate will possess the ability to complete complex tasks quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the whole picture. The ideal candidate must be able to work successfully in a team environment and build effective working relationships inside and outside the group.


Key job responsibilities
The Program Manager is responsible for the day-to-day management of all Prime Video Protective Services priority projects, project reports, and regular status updates. The Program Manager is also responsible for creating and delivering project management templates and training updates for SPS customers, and other as-needed support for PS regarding project management. Additionally, the Program Manager will be responsible for maintaining project tracking and deliverable calendars as well as calendars as they relate to the development of key Amazon documents. The role is expected to be based in Los Angeles, California operating from the LAX22 office and will be subject to normal working days (Monday-Friday) with an expectation that working hours reflect the needs to coordinate and communicate with a global team.

A day in the life
• Apply project management skills, leadership and subject-matter expertise to ensure the on-scope, on-time and on-quality execution and launch of projects
• Lead the initiation, planning, execution, monitoring, controlling and closure of projects
• Coordinate and facilitate project meetings including project kick-offs, weekly status meetings, risk assessments, and additional meetings or workshops as required
• Facilitate communication and information management to provide leadership with up-to-date information on ongoing projects and goals
• Coordinate and motivate the resources necessary to deliver these projects within time and budget constraints
• Assist with projects at varying levels of involvement from consulting to complete project management/oversight
• Ensure timely and accurate entry and maintenance of department collected data
• Review and update existing security related documentation on a routine basis
• Ensure leadership have the information they need when they need it, including promoting, automating, and simplifying processes to manage data streams and provide reports outlining information used to gauge performance
• Draft detailed reports and Amazon documents including: white papers, QBRs, OP1/2 docs, SOPs, etc.


About the team
The Studios Protective Services team (SPS) serves as the embedded service provider for global security support to Amazon Studios, Prime Video (PV), MGM, Internet Movie Database (IMDb), Thursday Night Football (TNF), and Freevee. SPS enables the creation of the best content in the world by assessing and mitigating the variety of security risks associated with content generation and release.

Basic Qualifications

• Bachelor’s degree in related field (Business, Project Management, Marketing, Communications, Etc.).
• Professional project management training.
• Min 5 years previous experience leading teams and projects to successful completion.
• Previous experience working with executive leadership.
• Strong writing skills
• Experience using data and metrics to drive improvements.
• Experience with project end to end delivery.
• Demonstrated ability to build strong working relationships and work with cross-functionally, multi-geographical teams.
• Strong knowledge of AirTable and other data management tools
• Strong knowledge of project management tools (Smartsheet, Asana, Monday, etc.).
• Excellent ability to utilize MS tools (Word, Power Point, Excel, Teams, Projects)
• Knowledge of Ag