APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

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POSITION SPECIFICS​

The College of the Liberal Arts Undergraduate Studies Office is seeking a Business Intelligence Specialist to serve as the College’s administrative data expert.

The Business Intelligence Specialist will leverage University data to inform decision-making that supports the College’s mission of strengthening its standing as one of the premier public liberal arts institutions.

To accomplish this, the Business Intelligence Specialist will work in close collaboration with Academic Administrators and Center and Program Directors and report to the Associate Dean for Undergraduate Studies.

Key responsibilities of this position include:  

• Serve as the official administrative data source for key indicators relating to delivery of the College's mission 

• Access University data systems to develop and apply in-depth analyses regarding core processes, such as faculty activity or student performance, resource utilization and organizational performance, and the impact of change on the organization; utilize data to make recommendations to leadership in support of strategic initiatives 

• Design, build, maintain, and enhance user-friendly, self-service web-based dashboards, reports, predictive models, and complex statistical analyses that support decision-making at multiple levels of leadership

• Collaborate with teams across the University on strategic planning and institutional research projects, and address organizational issues and needs 

• Develop key performance indicators and action metrics with regard to strategic planning and assessment 

• Build and optimize pipelines and data models that support real-time analytics, integration with data warehouses, and efficient data consumption across platforms 

• Develop assessment outcomes in conjunction with Academic Administrators 

• Provide College units with facilitation and training for data gathering, interpretation, and utilization 

• Maintain a comprehensive inventory of all administrative data held within the College; create, maintain, and modify new and legacy databases that standardize collected data and enhance data retrieval

• Monitor emerging Business In