Overview

POSITION TITLE

ADMINISTRATOR

WORKING TITLE

District Field Operations Manager

SCHOOL/DEPARTMENT

Transportation

LOCATION

One of the 23 field offices

PAY GRADE

Administrator Band 4

FLSA STATUS

Exempt

REPORTS TO

Senior Administrator-Area Field Operations Manager

SUPERVISES

2 Transportation Team Leaders; approximately 70 Bus Drivers

WORK WEEK SCHEDULE

Monday-Friday

WORK HOURS

7:30am-5:30pm

(Must be available by phone and email 5:30am to 9:00pm)

NUMBER OF MONTHS PER YEAR

12

 

POSITION PURPOSE:

Supervises and oversees the transportation operations district and the daily transportation services of the assigned district. Administers and analyzes procedures, guidelines, and criteria governing operations of the school buses as well as trains staff on these items. Actively monitors, reviews, and corrects performance issues that involve team leaders and the transportation employees that are assigned to them. Responsible for the productivity and efficiency of the assigned district. Provides professional leadership, promotes quality customer service, and makes solid and timely decisions to ensure safe and compliant transportation services.

 

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES

• Comprehensive knowledge and understanding of applicable laws and Wake County Public School System (WCPSS) policies, practices, and procedures affecting transportation of students;
• Working knowledge of Microsoft Office, specifically with Excel; Google Apps;
• Ability to maintain effective and efficient school transportation services program in an assigned district,

including the review of planned bus routes and schedules, and the resolution of school transportation problems on a timely basis;

• Ability to maintain professional and emotional control under stress. Reflects appropriate response to situations, while maintaining a professional and personal demeanor;
• Ability to establish and maintain effective working relationships with parent customers, school officials, school administrators, teachers, support staff, and other community groups.

EDUCATION, TRAINING, AND EXPERIENCE

• Associates degree from an accredited college or university; AND
• Five years of school bus transportation experience; AND
• Two years of leadership and supervisory experience.

An equivalent combination of relevant education, training, and experience which provides the knowledge, skills, and abilities necessary to successfully meet the essential duties may be considered.

 

CERTIFICATION AND LICENSE REQUIREMENTS

• Hold and maintain a valid North Carolina Commercial Driver's License (CDL) with Passenger and School Bus endorsements.

SPECIAL REQUIREMENTS

• Ability to respond to urgent work requirements at any time. Must be willing to work unusual hours when emergencies, such as inclement weather, affect bus operations, and as required. No lengthy vacations during peak periods;
• May operate a school bus in unusual or emergency situations.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in business administration or related field;
• Two years of school bus transportation experience.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provides daily leadership for and supervision of the assigned district establishes clear performance objectives, guidelines, and procedures to perform job duties. Serves as mentor in regards to supervision, management, customer service, personnel actions and other functions related to the position to ensure compliance with local, state, and federal laws and practices.

Coordinates recruitment, training, and assignment of district transportation personnel. Implements changes to school bus operations resulting from changes to federal, state, and local laws and school system policies. Recommends staff position changes, additions, or deletions to ensure the best possible level of service. Maintains safety standards and implements a program of preventive safety which conforms to existing regulations. Ensures all bus drivers perform their pre-trip and post-trip inspections of the bus.

In conjunction with the Routing and Logistics team, establishes and revises routes and schedules to ensure the efficient use of buses serving schools. Prepares a daily coordination report for management showing buses and drivers utilized to prov