Administrative Assistant

Who We Are

Shambaugh & Son L.P., a wholly owned indirect subsidiary of EMCOR Group, Inc., is a customer-driven, single-source, self-performing construction/engineering firm. We specialize in the Design-Build method of construction resulting in fast-track delivery of the project improvements to our customers. We are one of the largest specialty contractors in the U.S. and the only one with all eight M.E.P (Mechanical, Electrical, Process, Automation, Refrigeration, HVAC, Plumbing, and Fire Protection) design and installation capabilities in-house. We perform more than $800 million of construction projects per year with over 2,700 employees throughout 50 states from our home office in Fort Wayne, Indiana.

Our success has been driven by our ability to attract and retain dedicated, knowledgeable and seasoned professionals to become part of the Shambaugh team, as we continue to build on our 90+ year Shambaugh success story.

At Shambaugh, we recognize people as our most important resource and it is our mission to produce the industry’s highest level of quality services and productivity on every project in order to develop repeat customers, maximize return on investment, and provide professional growth opportunities for people in the organization.

Job Summary

Shambaugh & Son L.P. Fire Protection is seeking an Administrative Assistant in the Trinity, Alabama office. In this position you will be responsible for a wide range of customer service and administrative duties with the Fire Protection Operations and Shared Services teams.

Essential Duties and Responsibilities

• Assist Operations and Shared Services personnel as needed
• Answer telephone, screen, and direct calls
• Provide information to callers or take and relay messages, as needed
• Use Job Track program
• Use AS400/Trueline program
• Follow the company endorsed business process and best practices for dispatch and make recommendations on dispatch system/process improvements
• Maintain document retention strategy for retaining hard and electronic copies of service acknowledgements, work orders, and inspection report
• Work with Superintendents and Field Foreman with equipment placement and usage
• Assist with reviewing and approving invoices.
• Perform other duties as directed

Qualifications

• This position requires a proficiency in computer usage above basic Microsoft Office & Windows Skills. Must be tech savvy
• Experience with AS400 / Trueline accounting system a plus
• Must be able to retain training in an organized fashion to be successful
• Good understanding of Excel Spreadsheets and Creating of Tables.
• At least 1 year of administrative experience
• Dispatching or scheduling experience with Technicians, Project Managers, Foreman, etc
• Proven experience in multi-tasking and doing several difficult tasks at once – incoming calls, scheduling, internal personnel, emails, tracking down information, etc
• Must possess strong organizational skills
• Must be organized, self-motivated and a strong work ethic
• Professionalism in email and over the phone
• Must be able to maintain a confidential work ethic