Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

How you will create an impact 

This role consists of being a Technical Engineering Coordinator as a key member of an Engineering Middleware team that is using Agile practices to manage projects and develop automation for the installation, patching and configuring of middleware technologies (Apache, Tomcat, TomEE, IHS, WebSphere etc.).  Additional responsibilities consist of maximizing the value of the automation by managing the technical backlog/prioritization, managing project intake for new technical projects, and collaborate with requestors. This role fills the gap between business needs and technical implementation, ensuring the delivery of high-quality, customer-focused solutions. 

• Automation Vision & Strategy: Define and communicate the technical vision, aligning it with business objectives and customer needs.
• Technical Management: Create, prioritize, and maintain the technical projects and development backlog, ensuring clarity, transparency, and alignment with requestor/stakeholder requirements.
• Requirement Gathering: Collaborate with requestor/stakeholders to gather and refine requirements, translating them into technical projects or clear user stories and acceptance criteria.
• Prioritization: Prioritize new technical efforts and priorities features based on business value, customer feedback, and strategic goals.
• Agile Collaboration: Work closely with the development team in Agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives).
• Automation Delivery: Validate and accept completed work to ensure it meets quality standards and aligns with the product vision.
• Continuous Improvement: Drive iterative improvements to the Automation and processes based on feedback, metrics, and retrospectives.
• Facilitate Ceremonies: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure effective communication and collaboration within the team.
• Promote Continuous Improvement: Encourage the adoption of best practices, facilitate retrospectives, and implement process improvements to enhance team performance.
• Track and Report Progress: Monitor team performance using Agile metrics (e.g., velocity, burndown charts) and provide updates.
• Manage Project Intake Process: Oversee the submission, review, and prioritization of new requests using standardized forms and workflows.
• Develop and Maintain Intake Forms: Create and refine intake forms to capture essential details such as project goals, scope, and timelines.

What you’ll need to succeed

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent experience).
• 5+ Years of experience with middleware technologies
• 2–5+ years of experience in product management, gathering requirements or a similar role in an Agile environment.
• Experience working with cross-functional teams, manage technical projects and manage complex technical product backlogs.
• Familiarity with software development processes and tools (e.g., Jira, Confluence, Rally, Jira Service Desk, SharePoint).
• Certifications (Preferred): Agile certifications
• Strong understanding of Agile/Scrum methodologies.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to translate complex technical concepts into clear business requirements.
• Analytical mindset with experience in data-driven decision-making.
• Problem-solving skills and ability to prioritize in a fast-pace