Regional Training Administrator (PUBLIC SERVICE ADMINISTRATOR) (option 6 Health and Human Services)

Agency:  Department of Human Services 

Opening Date:  07/30/2024
Closing Date/Time:  08/12/2024 
Salary:  Anticipated Salary: $7,995 - $9,840 per month ($95,940 - $118,080 per year) + Bilingual Pay 
Job Type:  Salaried 
County:  Cook 
Number of Vacancies:  1 
Plan/BU:  None 

 

****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

 

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. 

 

Posting Identification Number  39867

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented individual to serve as the Regional Training Administrator for a regional office. This position supervises and administers the activities of professional staff providing training to casework staff who provide services to applicants seeking public assistance or referrals.  The Division helps Illinois residents by connecting them with many programs and services.  Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois. The position requires excellent communication skills and the ability to deal with higher level and lower-level positions within the agency.  The individual must be able to analyze information from reports and observation, develop training programs for staff and management. The individual must be able to maintain the integrity of confidential information.

Job Responsibilities

1. Serves as the Regional Training Administrator for the Region. 

2. Serves as full-line supervisor.

3. Develops and revises training programs, tools and desk aids to fulfill employee development needs and/or changes in policies and procedures. 

4. Gathers data and information from regional staff and Local Office staff through meetings, questionnaires, and interviews to analyze operational and performance problems, and develops strategies for improvement. 

5. Develops and maintains liaison relationships with other Regional Training Administrators, Bureau of Training Development, Policy advisors, Local Office Administrators and Regional staff to fulfill training needs. 

6. Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the public, advocacy groups, customers and community.

7. Serves as Interim Local Office Administrator (LOA) during absences. 

8. Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill and mental development equivalent to completion of four (4) years college.

2. Requires three (3) years progressively responsible administrative experience in a health or human services organization.

3. Requires the ability to speak, read, and write Spanish at a colloquial skill level.

Preferred Qualifications

1. Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.

2. Three (3) years of professional experience interpreting and implementing policies, procedures, and goals of public assistance services such as cash, food and medical assistance programs.

3. Three (3) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).

4. Three (3) years of professional experience in current social welfare and economic problems of community and individual health, educational and recreational needs and community and state resources.

5. Four (4) years of professional experience with social casework methods, tech