Undergraduate Admissions Specialist - hybrid

Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow.  Apply here for your next career!

If you are interested in working a hybrid schedule in San Francisco and you have an appreciation for the arts and education, Academy of Art University encourages you to consider joining our Admissions Specialist team. Admissions Specialists at Academy of Art University are dynamic, charismatic customer service professionals who will encourage and engage with prospective students, and their families, by phone, email, in person and virtually, every day.  They answer questions regarding the University’s schools of learning and provide guidance regarding the enrollment process. Admissions Specialists work and collaborate with other Admissions teams to effectively support the needs of prospective students.  This position offers a rewarding opportunity to work with aspiring artists as well as our esteemed faculty.

We Will Provide:

• A collaborative and interactive work environment
• The chance to work with aspiring artists
• Continual learning opportunities and great technology
• The opportunity to inspire, motivate and engage prospective students and families through various communication channels

You Will Achieve:

• Effectively answering heavy inbound calls from prospective students and efficiently answering their questions regarding the University’s schools of learning
• Making outbound calls to engage with artists and their families to provide guidance on their educational pursuits
• Maintaining the highest level of customer service to students and their families at all times
• Guiding students through the enrollment process, while providing accurate, current and comprehensive program knowledge
• A commitment to go above and beyond to ensure students are set up for success
• Comprehensive program knowledge and be able to communicate information about the Academy’s academic programs, student resources and policies and procedures

What You Will Bring to the Team:

• A positive attitude, high energy and a personable approach
• High adaptability and positive engagement with diverse populations
• Excellent time management and organizational skills
• A Bachelor’s degree - is preferred
• Bilingual speaking ability is a plus but not a must
• Desire to work a hybrid schedule in San Francisco
• Flexibility to work varying hours between
  9 AM - 6 PM and 10 AM -7 PM PST Monday - Friday with rotating Saturdays​

Benefits:

Academy of Art University offers full-time employees health insurance, 401k options, paid vacation based on years of service (15 days' accrual at start), paid holidays, paid sick leave and a commuter benefit program.  The Academy also offers full-time employees an opportunity to take one undergraduate course tuition free each semester.  Full-time employees also have access to our multi-lane swimming pool, two fitness centers and our many recreational programs, including our NCAA Division II events.

Compensation:

$68,640.00 annually
 

Application Deadline: February 21, 2025

Academy of Art University is based solely in San Francisco, California. This job opportunity may be available for remote work from a predesignated location within the contiguous United States.

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Academy of Art University is an equal opportunity employer.  All applicants will be considered regardless of age, Aids or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law. Academy of Art University will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Department at HR@academyart.edu.