Executive Assistant and Business Operations Coordinator
Dijital team pty ltdAbout the role
About the Role
We are seeking a highly organised and proactive Executive Assistant and Business Operations Coordinator to provide trusted executive support, operational coordination, and business administration across multiple business interests. This is a high-impact role focused on creating structure, maintaining momentum, coordinating stakeholders, and ensuring critical commitments are delivered on time.
This position goes beyond traditional diary and inbox management. You will work closely with senior executives to improve organisational effectiveness, streamline communication, coordinate projects, maintain business systems, and support client-facing activities. Success in this role requires exceptional judgement, discretion, attention to detail, and the ability to confidently manage competing priorities across multiple environments.
About the Client
You will be working with a dynamic and growing group of businesses spanning technology services, business operations, investments, and professional services. The organisation partners with a diverse range of clients and stakeholders and is focused on operational excellence, strong client relationships, and continuous improvement.
The environment is fast-paced, collaborative, and outcome-driven, offering exposure to senior leadership, strategic initiatives, client engagement, marketing coordination, and business operations.
Ideal Profile
Executive Support & Administration
- Demonstrated experience supporting senior executives, directors, or business owners.
- Strong diary, inbox, meeting, and stakeholder management capabilities.
- Exceptional organisational skills with outstanding attention to detail.
- Proven ability to manage multiple priorities and competing deadlines.
- Experience preparing professional correspondence, reports, presentations, and briefing materials.
Communication & Stakeholder Management
- Excellent written and verbal communication skills.
- Confidence engaging with senior stakeholders, clients, suppliers, and external partners.
- Ability to follow up actions professionally while maintaining positive working relationships.
- Strong interpersonal skills with high emotional intelligence and discretion.
Systems & Technical Capability
- Strong proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
- Experience maintaining CRM, project management, or business management systems.
- Ability to manage records, reporting, documentation, and administrative workflows.
- Familiarity with marketing coordination, content scheduling, or digital platforms is advantageous.
Desirable Experience
- Experience within technology, managed services, engineering, construction, refrigeration, or professional services environments.
- Experience supporting client projects and coordinating cross-functional teams.
- Exposure to CRM platforms, project management tools, and business process improvement initiatives.
- Experience working across multiple business entities or privately held business interests.
- Experience liaising with accountants, legal advisers, consultants, and external service providers.
Personal Attributes
- Mature, calm, and professional under pressure.
- Strong commercial awareness and sound judgement.
- Highly reliable, discreet, and trustworthy.
- Persistent and accountable with excellent follow-through.
- Comfortable working with ambiguity while seeking appropriate clarification.
- Able to challenge respectfully and communicate effectively with diverse stakeholders.
Responsibilities
Executive Coordination
- Manage executive calendars, appointments, meetings, and priorities.
- Coordinate meeting preparation, agendas, documentation, and logistics.
- Monitor commitments, actions, and deadlines to ensure effective follow-through.
- Assist executives in prioritising high-value activities and protecting focus time.
- Coordinate travel, events, and stakeholder engagements where required.
Email & Correspondence Management
- Monitor and triage authorised inboxes.
- Draft professional communications and responses.
- Identify urgent, sensitive, or high-priority matters requiring executive attention.
- Maintain organised follow-up systems to reduce missed commitments.
- Coordinate responses involving multiple stakeholders.
Meeting & Action Management
- Prepare agendas and meeting materials.
- Record actions, decisions, responsibilities, and deadlines.
- Maintain action registers and follow up outstanding commitments.
- Escalate blocked, overdue, or unresolved actions.
- Produce concise meeting summaries and status updates.
Stakeholder Coordination
- Act as a professional point of coordination for clients, suppliers, advisers, and internal teams.
- Manage stakeholder expectations and communication.
- Coordinate commitments and ensure clear ownership of deliverables.
- Build strong working relationships across multiple business environments.
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Apply for this role
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