Supervisor, Production, 24/7 Team Captain

Overview

Lead 24/7 Manufacturing Team to make in-spec product per production schedule while embracing the 4 manufacturing core principles:

• Avoiding harm to people or environment
• Providing high quality products
• Maintain reliability
• Engaging people
• Developing people

Responsibilities

Stewardship – Own stewardship performance for your 24/7 team

• Ensures stewardship expectations are understood by the 24/7 team
• Ensures 24/7 team conforms to SOP’s and life critical policies and procedures
• Walks the floor to audit conformance to expectations, observe behaviors, gather feedback and address emerging issues
• Escalates stewardship issues that the 24/7 team is unable to resolve to the Daily Executional Leader 

Quality – Quality to exceed customer expectations

• Ensures actions are identified daily to meet the quality KPI’s
• Reviews quality data to ensure product meets quality specifications
• Walk-throughs, gathers feedback and takes action to address emerging quality issues
• Escalates off spec quality results that 24/7 team is unable to resolve

Reliability – Provide guidance and set priorities to achieve the production schedule

• Ensures actions are identified daily to meet the reliability KPI’s
• Reviews data to ensure core production rate meets the KPI’s 
• Walk-throughs, gather feedback and takes action to address emerging reliability issues
• Escalates rate reductions and reliability failures that 24/7 team is unable to resolve 
• Performs proper handover to the next Team Captain and Daily Executional Leader on emerging Quality, Environmental, or Reliability issues.

Engagement – People motivated to do their best

• Addresses performance issues through coaching, counseling or disciplinary action
• Provides feedback/recognition for exceptional behaviors and performance
• Identifies when training is needed/required for 24/7 team and ensures opportunities are available for team members to obtain the knowledge
• Coordinates SOP, EIPs and conduct of operations documents updates with core and unit personnel

Qualifications

• Ability to work rotating shifts
• High school diploma or GED
• Prior leadership experience preferred
• Ability to build strong relationships and plan/align with the team.
• Strong influential leadership skills required
• Strong verbal/written communication.
• Advanced coaching skills.
• Computer skills in Microsoft Office required with SAP preferred.
• Strong organizational skills; ability to manage multiple people/tasks/processes.
• Self-directed, self-starter and ability to operate/prioritize with ambiguity.
• Shows high levels of ownership and initiative.