Facilities & Office Support Associate

At Portage Point Partners (Portage Point), you are not a cog in a legacy machine, you are shaping strategy, influencing outcomes and getting rewarded for driving impact. Backed by New Mountain Capital, Portage Point is recognized for accelerated growth and is consistently featured in rankings from Inc.5000, The Financial Times and Consulting Magazine. This recognition is a testament to our focus on excellence, intensity and pace and ability to attract blue chip talent committed to delivering best-in-class outcomes.  The ideal Facilities & Office Support Associate is a proactive, reliable and detail-oriented individual. Reporting directly to the Office Manager, this person will support our Office Management (OM) team across both the 10th and 22nd floors of the New York office. This role ensures spaces are clean, organized and welcoming, while providing essential support to employees and visitors.

Responsibilities

• Work around five hours per day, four days per week Monday through Thursday with flexible scheduling options
• Maintain cleanliness and organization of office spaces, including kitchen, break areas, conference rooms and restrooms
• Restock kitchen snacks, beverages and office supplies; keep inventory neatly organized and easy to navigate
• Maintain lavatories: monitor overall cleanliness, restock supplies (toilet seat covers, paper towels, soap dispensers), and coordinate with building staff for any cleaning needs
• Support catering setup and clean-up: arrange meals, manage leftovers, discard garbage, wipe down tables and reset conference rooms
• Unload dishwasher after each wash; perform weekly refrigerator clean
• Disinfect high-touch surfaces regularly (e.g., door handles, switches, tables, reception areas)
• Maintain outside terrace cleanliness: wipe furniture weekly and cover / uncover furniture as appropriate for weather / season
• Break down and bundle cardboard for proper disposal
• Receive and open deliveries / packages; notify the OM team and take action as directed
• Help distribute mail and run ad hoc office errands
• Interact professionally with employees, visitors and vendors, acting as a courteous first point of contact when necessary
• Communicate proactively with the Office Manager and OM team regarding inventory needs, maintenance issues or delivery updates
• Partner with the OM team to ensure all facilities are maintained according to company policy and standards
• Contribute to creating a high-performing and inclusive culture

Qualifications

• Three plus years of experience in facilities, hospitality, office support or similar role
• Strong attention to detail with a commitment to cleanliness and organization
• Ability to work independently, manage time effectively and handle physical / manual tasks
• Predictable and reliable availability
• Ability to successfully work in a small, collaborative team environment
• Proactive, service-oriented mindset