Head of People Advisory, Americas

Company Description

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Job Description

LOCATION:  Work onsite in New York, NY
WORK TYPE: Hybrid remote and onsite (3 days office, 2 days remote)

OVERVIEW:

As the Head of People Advisory for the Americas, you will be responsible for advising our People Advisors, global Divisional People Partners as well as managers in all aspects of HR operations, ensuring the efficient and effective delivery of services and programs to support the organization's goals and objectives. This role requires a strategic mindset, strong leadership abilities, and deep knowledge of HR best practices and compliance regulations specific to North and South America.

THE CHALLENGE:

• HR Process Optimization: Develop, implement, and continuously improve HR processes and procedures to enhance operational efficiency and effectiveness. Streamline workflows, eliminate redundancies, and leverage technology to automate routine tasks where possible. Partner with HR Ops team to identify potential administrative tasks to automate.
• Employee Relations: Serve as a point of contact and regional subject matter expert for employee relations matters, including conflict resolution, disciplinary actions, and grievances. Provide guidance to managers and employees on HR policies, procedures, and employment laws to ensure compliance and maintain positive employee relations. Here you will partner with Unit People Partners on a best practice approach and development of training to rectify issues where applicable.
• Performance Management: Imbed the performance management approach and process at a regional level as needed, including goal setting, performance evaluations, and development planning. Collaborate with global Divisional People Partners and managers to identify performance gaps, providing coaching and support on performance improvement plans or managing employees out of the business.
• Talent Acquisition and Onboarding: Partner with the recruitment team and Divisional People Partner to develop and implement effective strategies for attracting top talent for the Americas. Oversee the onboarding process to ensure a seamless transition for new hires, including orientation, training, and integration into the organization.
• HR Analytics and Reporting: Utilize HR tools, data and analytics to drive insights and make data-driven decisions. Develop and maintain HR regional metrics and dashboards to track key performance indicators and measure the effectiveness of HR programs and initiatives.
• Operational and administrative support. Organization Effectiveness and first-time right data accuracy: Oversight operational and administration support and information. Is responsible for Personal data accuracy, immediate maintenance and protection in all HR systems. Ensure first time the right data accuracy in the Workday tool and employees’ records at country level. Manage employment records, documents and personal files, keep them accurate and up to date. Ensure all data is stored securely and in line with company, local legal and GDPR requirements.
• Payroll management: Oversight payroll, employment contracts and related paperwork management. Maintain relations with local employment financial institutions such as Labor Office, Health/Social/Pension insurance companies. Ensure data are updated on time in full line with the contracts and divisional direction, including communication to local payroll (job/cost centers changes, pay increases, personal data updates).
• Compliance and Risk Management: Stay up to date on federal, state, and local employment laws and regulations. Ensure HR policies, procedures, and practices are following relevant legislation, including but not limited to, EEO, FMLA, FLSA, ADA, and OSHA. Partner with Compliance and Risk to ensure employee data integrity as well as relevant trainings are implemented.
• Benefits Administration: Oversee the administration of employee benefits programs, including health insurance, retirement plans, and other Total Rewards. Work closely with Total Rewards COE to help implement and imbed regional benefits as needed. Assess current offerings for local offices (i.e. Parking and cell phone reimbursement) to determine fit for purpose.
• Employee Engagement and Retention: Develop and implement initiatives to enhance employee engagement, satisfaction, and retention. Partner with Divisional People Partner to gather regional employee insights and address areas for improvement.