Associate Quality Assurance Analyst

Requisition ID: 20119

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

The IT Quality Assurance (QA) Analyst supports the quality delivery of Enterprise Application projects at SRP.  This role partners with application development teams, system integration teams, and other stakeholders to help execute testing activities that align with the department’s quality assurance practices.

This position is ideal for early-career professionals looking to build foundational QA skills. The Analyst will gain hands-on experience with both manual and automated testing while learning to create test artifacts with guidance and support from more experienced QA team members.

What You'll Do

• Assist in executing Quality Assurance processes and methodologies to support project deliverables such as Test Plans, Test Cases, Test Scripts, and Test Reports.
• Participate in functional, system integration (SIT), and user acceptance testing (UAT) activities.
• Review functional and technical requirements and help translate them into test scenarios and test cases with guidance.
• Execute test cases (manual and automated), record results, and report defects clearly and accurately.
• Support day-to-day testing activities, including tracking test progress and learning basic QA metrics.
• Learn to develop, maintain, and execute automated test scripts; create and execute manual test cases when needed.
• Gain exposure to Agile and Waterfall software development methodologies.
• Communicate testing progress, risks, and issues to QA leads and team members.
• Follow established QA standards, tools, and best practices while actively developing testing and automation skills.
• Use test management and automation tools such as ALM Quality Center and Tricentis Tosca Commander, with training as needed.

Education

A bachelor's degree relevant to the assignment from an accredited institution is preferred.

Experience

Are ideal candidate will meet the below experience:

 

Level I — Associate: In lieu of a degree, 4 years of relevant experience or an equivalent combination of education and experience totaling 4 years may be considered.

Additional Requirements and Qualifications

• 1 to 2 years of Quality Assurance or software testing experience (internships, coursework, or entry-level roles included).
• Basic understanding of software testing concepts.
• Willingness to le