ACCOUNTS RECEIVABLE SPECIALIST

About us

Smalley is the global manufacturing leader of precision metal formed products – known for  our Spirolox® retaining rings and Crest-to- Crest® wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics and industrial machinery – supporting over 70% of the Fortune 500 global manufacturers. We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.

Why Smalley?

At Smalley, we take pride in cultivating an inclusive work environment that values creativity, collaboration and diversity. We believe in our associates' unique perspectives that they bring to every challenge, which is why we will empower you to push the boundaries of what is possible. We are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments!

We Offer

• Competitive compensation and benefits package as well as: Medical, Dental, Vision, 401k match, Life insurance, Tuition Reimbursement, PTO, and more!

• Opportunities for career advancement and professional growth

• Ongoing learning and training and development opportunities

• Company and department led team-building activities and events

Responsibilities 

• Receives bank reports of customer check payments and applies to appropriate customer accounts
• Receives ACH or wire detail from bank and applies payments to appropriate customer accounts
• Works with bank to correct any errors in detail on wires/ ACHs or lockbox payments received
• Evaluates credit applications for new customers
• Provides customized monthly statements to customers
• Works with customer to resolve billing issues/ credit issues or returned goods or short shipment credits
• Handles customer calls/emails or correspondence regarding payment, billing issues, etc.
• Posts daily records invoicing, cash received, and adjustments to the general ledger
• Processes credit card payments via an online portal to ensure PCI compliance
• Provides credit references for our customers to outside companies
• Works with various customer portals to check payment status and backup for web invoicing
• Provides W-9 forms per customer request
• Mails, faxes, or emails duplicate invoices as needed
• Invoices customers by verifying prices and adding any additional charges and comments
• Separates and files all closed and open orders
• Proposes processes improvements for invoicing and cash
• Partners with Customer Service, Sales and Quality departments to resolve billing issues

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience
• Working knowledge of invoicing and cash application
• Familiar with customer portals and bank reporting for data processing