Account Receivable Supervisor
MerakeyAbout the role
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking an Accounts Receivable Supervisor to join our Business Operations team.
Pay rate starting at $20.51/hr
This is a full-time Remote position available to candidates residing in PA, DE, FL, LA, MD, NJ, OH, TX, or VA.
Position Details:
The Accounts Receivable Supervisor will monitor, analyze, and evaluate the impact of reimbursement issues related to collections, in conjunction with providing research and support compliance and/or revenue yielding opportunities that occur throughout the year. This position will provide leadership and guidance to all A/R staff. Accounts Receivable Supervisor will have anywhere from 4-6 direct or indirect reports, as well as required to interface with operational managers and leadership across the organization.
Duties and Responsibilities:
- Adheres to and understands all Merakey Corporate and Business Operations policies, standards and procedures.
- People management responsibilities relating to a staff of four (4) or more employees.
- Facilitate training of new staff and refresher training of existing staff on the billing process within Business Operations as it relates to Avatar.
- Must be able to work effectively with others and have good interpersonal skills.
- Must be highly organized and work well under pressure. Must be able to work independently, as well as under supervision.
- Provide daily supervision and direction to the team of Cash Application Specialist.
- Support all payment posting activities daily.
- Provide daily and weekly status updates on all cash posting status.
- Seeks to improve the quality and customer service responsiveness in every aspect of the position, while represent the department and organization in a professional manner, protecting confidential consumer and employee information always.
- Develop Cash Applications Specialist through training, positive feed and on-going coaching while ensuring activities are being performed within department and organizational policies.
- Identify issues through various posting activities and ensure immediate communication is escalated to minimize in potential loss revenue.
- Develop and utilize reports to monitor and measure individual and team performance relating to cash posting.
- Manage all aspects of consumer invoicing, follow up and customer service to allow for successful collection of consumer responsibilities.
- Establish procedures for the timely balancing and posting of manual and electronic remittances.
- Review posted payments/adjustments for accuracy, make corrections and review with staff. Educate staff on proper payment posting procedures and identify areas of improvement.
- Must be willing to accept responsibility and to show good judgment, initiative, and resourcefulness along with working in a collaborative environment.
- Perform other duties as assigned by management
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
- Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
- Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
- DailyPay -- access your pay when you need it!
- On the Goga well-being platform, featuring self-care tools and resources.
- Access Care.com for backup childcare, elder care, and household services.
- Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
- Tuition reimbursement and educational partnerships.
- Employee discounts and savings programs on entertainment, travel, and lifestyle.
- Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - https://www.merakey.org/careers/benefits
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More t
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