Product Governance Manager

Job Type:

Build a brilliant future with Hiscox
 

Role: Product Governance Manager

Band: band III
Immediate Reporting line: Directly to US CUO 
Based: Atlanta, Chicago, NYC or West Hartford
 
Key Roles & Responsibilities:

Serves as a deputy to the US CUO on all aspects relating to underwriting best practices, controls, enabling profitable growth.   Potential to take on people management responsibility.

Product, Pricing and Wordings Governance

• Lead the design, development, implementation and continuous improvement of agile governance frameworks and processes for Product, Pricing, Wordings and Appetite.
• Review adherence to Product and Pricing governance operating procedures and guidelines in accordance with the Group Policies
• Lead the design, development, implementation and continuous improvement of an end-to-end, auto-renewal governance frameworks and documentation for our Traded business., 
• Accountable for building and continuously improving US Product Oversight Governance charter, terms of reference, committees, operating routines, standard documentation and minutes.
• Accountable for the US Product Oversight Group including Terms of Reference and Minutes, US Product Register,
• Accountable for transparent documentation of US product review cycle and US product development pipeline.
• Ensures that US Product Oversight Governance is seamlessly built into agile technology delivery Value Stream.
• Collaborate with Compliance to ensure regulatory requirements and internal policies.
• Collaborate with Underwriting, Legal, Compliance, and IT departments to integrate product governance into all aspects of the business.
• Monitor and audit adherence to product governance frameworks and processes.
• Provide training and support to staff on product governance frameworks and processes.
• Assist the US CUO and Head of Group Underwriting Standards in driving strategic product governance initiatives.

Knowledge & Experience Requirements:

• At least 10 years of P&C insurance experience (+15 years preferable) in underwriting and/or regulatory management of US admitted and surplus commercial business, primarily casualty.
• Experience in digital underwriting, controls, standards and product governance.
• Strong working knowledge of US pricing & regulatory requirements, and an initial baseline knowledge of Lloyds minimum underwriting guidelines.
• Have or quickly develop baseline knowledge of Lloyds underwriting requirements. 
• Minimum BA or BS degree (or international equivalent).
   

 Competency Requirements: 

• Clear and effective communicator and presenter (verbal, written, online & IRL) 
• Strategic thinker with the ability to step back and see wider implications of certain actions and events on our business, people and customers
• Self-starter who takes the initiative to get things done by employing a variety of skills, including critical thinking, creativity, and emotional intelligence 
• Problem solver with the courage and confidence to respectfully challenge others to find a better way 
• Strong learning agility with the ability to learn and digest new concepts in a timely manner 
• Proficient at applying data analytics to drive underwriting performance quality, strategy and actions
• Team-oriented with the ability to collaborate and desire to share information across divisions and teams to further the overall goals of the company 

 
 
About Hiscox & Hiscox USA 
 
Hiscox is one of the world's leading specialist insurers. It is not a typical insurance company. It is a modern insurance company with traditional values. It has a corporate culture of daring to be different and 'Challenging Convention' through a set of core Values (courage, quality, integrity, excellence in execution and being 'human') that provide the guiding principles for how the company engages with its people, its customers, its partners, and its local communities. 
 
With roots dating back more than 100 years at Lloyd's of London, Hiscox has today emerged as a multi-billion dollar, multi-national insurance company with nearly 2,000 employees operating in 16 countries around the globe. It is a publicly-traded company on the London Stock Exchange (Ticker: HSX.L) and is a constituent of the FTSE 250 Index. 
 
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels. It is headquartered in Atlanta and is today the fastest-growing business unit within the Hiscox Group.  
 
Today, Hiscox USA has a talent force of over 400 employees mostly operating out of 35 major cities - New York