Senior Technical Program Manager

As a Senior Technical Program Manager in Microsoft Planner, you will help us ship amazing customer and business value with great quality, compliance, and timing to make the most impact. You will help us coordinate highly complex projects, across multiple time zones, and dozens of stakeholders, and cross-org dependencies. You will establish and lead our team through the processes and playbooks to make us agile and efficient while bringing the best out of each discipline. If things such as developing clear timelines, establishing lean and repeatable playbooks, having a single source of truth, fostering a ROB that leads to efficient and principled decision making, and holding the different disciplines accountable and help teams ship software (and AI) at scale to millions of customers sound like things you excel at, then this is a role where you can have incredible impact on.

In this role you will partner deeply with PM, engineering, data science, research, and infrastructure teams — managing technical dependencies, mitigating risks, and ensuring high-quality, scalable execution. You’ll bring both technical rigor and program leadership excellence to accelerate innovation, operationalize execution, and deliver seamless user experiences. If this sounds like something you are interested, we welcome your application and look forward to connecting!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Manage large-scale, technical programs that integrate AI services, platform capabilities, and user experiences across the M365 ecosystem.
• Build detailed technical execution plans, identify critical paths and system dependencies, and drive alignment across multiple teams.
• Translate product vision and strategy into actionable technical workstreams, ensuring delivery at scale and with quality.
• Lead complex launches and experiments, ensuring technical feasibility, risk mitigation, and operational readiness at each stage.
• Establish and drive best practices in program management, experimentation frameworks, and operational excellence.
• Drive clear and accurate communications and recommendations to peers and senior management by distilling complex technical challenges, outlining options, and providing supporting data. Exceptional communication highlighting risks and providing recommendations to support product level decisions.

Qualifications

Required Qualifications: 

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• Strong technical depth and fluency in architecture, system design, APIs, experimentation platforms, or AI/ML service integration.
• Proven ability to manage cross-team technical projects with high ambiguity, tight timelines, and complex interdependencies.
• Familiarity with experimentation and metrics-based product development; able to partner with data teams on instrumentation and analytics.
• Outstanding communication and collaboration skills — you can engage engineers, PMs, researchers, and executives alike with clarity and technical credibility.
• Experience managing cross-functional and/or cross-team projects.

Preferred Qualifications: 

• Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 6+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year(s) of experience reading and/or writing code (e.g., sample do