Health Care Facility Surveyor, South Region

The Massachusetts Department of Public Health (DPH) is seeking qualified individuals dedicated to public health, quality of life, and safety to conduct surveys within Massachusetts nursing homes, hospitals, and other health care facilities, and review inspection findings. 

Please note: these positions may be required to work occasional weekends.

Health Care Facility Surveyors will play a vital role in ensuring our nursing homes, hospitals and other health care facilities comply with all state and federal regulations. The ideal candidates will have experience working in a health care setting and an understanding of regulations and policies that apply to nursing homes, hospitals, and other health care facilities in Massachusetts.

Duties and Responsibilities (these are a general summary and not all-inclusive):

• Inspects and surveys departments of health care facilities and services to determine compliance with rules and regulations for certification and licensure.
• Drafts reports on health care facilities and services relative to conformance with federal requirements and state regulations (based on on-site inspections and desk reviews). 
• Evaluate plans of correction submitted from health care facilities and conduct follow-up visits to determine ongoing compliance with rules and regulations for certification and licensure.
• Participates in the development of methods of evaluating health care facilities, services, and related programs, in order to determine the degree of acceptance and utilization of health care, type and breadth of service, characteristics of recipients, the extent of involvement of professional workers, operational costs and other related activities.
• Provides consultation, guidance, and training to facility’s health care professionals and other staff involved in patient care, and direction of programs.

Required Qualifications: 

• Knowledge of the principles and practices of health care administration.
• Proven experience in the health care profession, in addition to basic investigative skills.
• Familiarity with the factors, trends, and problems in providing health care services to client groups such as infants, the aged, and the infirmed.
• Ability to write clearly and concisely.
• Capacity to establish and maintain effective working relationships with agency officials, staff associates, other employees, providers, vendors, and health care administrators.
• Skilled in exercising a high degree of initiative, judgment, discretion, confidentiality, and decision-making to achieve objectives.

Preferred Qualifications:

• Registered dietician, social worker, physical or speech therapist, with a current Massachusetts license and with a minimum of 3-5 years working in a healthcare facility setting (preferably nursing homes).
• Proficient usage of Microsoft Office products including Excel, Word, and Outlook.
• Excellent critical thinking and problem-solving skills with the capacity to demonstrate strong interpersonal, interviewing, teamwork, communication, and organizational skills.
• General knowledge of Massachusetts state and federal regulations related to hospitals and nursing homes.

Please Note: These positions survey facilities statewide, with most of the assignments in the South Region (South of Boston to Cape Cod and the Islands). These are field positions, and candidates will need access to reliable transportation; travel into the Division’s main office in Marlborough will be occasionally required.  

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.